C&C Admin Specialist

27 سبتمبر، 2022

0 7 دقيقة واحدة

الوصف الوظيفي

Ensure timely invoice submission to customer portals, emails, hard copies etc., maintain acknowledgments for the same.
Payment follow ups on assigned accounts, book couriers for payment collection for C&C team, and log maintenance.
Raise issues (missing documents, wrong products, late delivery …) which are blocking the payments for the sales, Customer Service and Supply Chain.
Meets the collection Targets set by the Credit & Collections manager or Senior Supervisor
Prepare daily / weekly progress report (update the files as requested by the manager). Smart sheet/Bank etc.
Maintain and address the Dispute file pertaining to Invoices
Ensure all customer information are correct, including phone numbers and email addresses in the data base.
Assist in Customer Statement Reconciliations.
Account Receivable Reports and Reconciliations are updated and ensure customer’s balance confirmations.
Prepare monthly reports (Dispute Management)
Other additional related ad-hoc activities like Customer Creation/System Changes etc.

Excellent interpersonal and communication skills (written and spoken).
Highly analytical with a strong sense of numbers, with a sharp eye for detail.
Quick learner of new systems and processes.
Strong time management skills with the ability to multi-task while being flexible with changing demands.
Self-starter and results-oriented individual with the confidence to take risk and partner with business leaders as required.
High sense of drive and urgency with a positive outlook.
Ability to implement problem solving techniques in order to resolve internal customer issues and take corrective action.
Confident and self-motivated individual with the ability to work independently as well as thrive in a cooperative work environment.
Proficient in Microsoft Office applications, especially Word, Excel, and PowerPoint
Proficient in Accounting Application like SAP has greater advantage