وظائف الخليجوظائف بيت قطر
Customer Service Agent
Customer Service Agent
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Utilize available resources to offer precise information in a clear and concise manner.
- Adhere to strict deadlines for solving project-related issues and provide appropriate suggestions for achieving the desired results.
- Keep records of customer interactions, process customer accounts and file documents.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Troubleshoot and resolve product issues and concerns.
الوصف الوظيفي
المهارات
- Proven customer support experience.
- Familiarity with CRM systems and practices.
- Strong phone handling skills and active listening.
- Fluent communicator with an ability to present ideas and concepts through hi-tech and conventional channels.
- A skilled individual, capable of completing assigned tasks and responsibilities in the defined schedule.
- Proficient in operating the latest versions of appropriate CRM software and Office Suite.
المهارات
تفاصيل الوظيفة
- منطقة الوظيفة
- الدوحة, قطر
- قطاع الشركة
- إنتاج الأغذية والمشروبات
- طبيعة عمل الشركة
- صاحب عمل (القطاع الخاص)
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- 1
تفاصيل الوظيفة
المرشح المفضل
- الجنس
- أنثى
