Call Center C S R

Job Description

Description:
A Customer Service Representative, or Customer Help Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.
Customer Service Representative duties and responsibilities
A Customer Service Representative's duty is to support customers. This main responsibility covers lots of duties, such as:
Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they're still satisfied with any purchases
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client's or customer's questions
Escalating queries and concerns
Troubleshooting common issues with a product or service
Working with a team of CSRs and other departments to find appropriate solutions A Customer Service Representative, or Customer Help Representative, is responsible for engaging with customers on behalf of their company. Their duties include answering phone calls or emails from customers to answer questions, participating in meetings with the customer service team to discover new communication tactics and maintaining expert knowledge about company products or services to best help customers.
Customer Service Representative duties and responsibilities Customer Service Representative's duty is to support customers. This main responsibility covers lots of duties, such as:
Providing introductory information to new customers
Ensuring that customers are satisfied with products or services
Following up with clients or customers to check that they're still satisfied with any purchases
Letting customers or clients know about additional products or services
Determining the quickest, most effective ways to answer a client's or customer's questions
Escalating queries and concerns
Troubleshooting common issues with a product or service
Working with a team of CSRs and other departments to find appropriate solutions
Contact: /

Job Details

Employment Types:

Full time

Industry:

IT / Computers – Software

Function:

IT

Roles:

Software Engineer / Programmer

Skills:

Veterinary Sales executive

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