Business Process Improvement Manager
Job Description
About GMG:
GMG is a global well-being company retailing, distributing and manufacturing a portfolio of leading international and home-grown brands across sport, food and health sectors. Its vision is to inspire people to win in ways that make the world better. Today, GMG's investments span across four key verticals: GMG Sports, GMG Food, GMG Health, and GMG Consumer Goods. Under the ownership and management of the Baker family, it has become a leading global company, affiliated with the world's most successful and respected brands in the well-being sector. Working across the Middle East, North Africa, and Asia, GMG has introduced more than 120 brands into its markets.
About the Role:
The jobholder will be responsible to drive Business Process Reviews with an objective to improve the End to End process, design new processes and define relevant enablers in coordination with relevant business units within GMG.
Job Accountabilities:
1) On-Going Businesses:
- Time-motion analysis.
- Identifying the gaps in the process by conducting Process Adherence compliance.
- Communicate findings and reports to the concerned stake holders.
- Providing solutions to address the identified gaps and improve overall process efficiency and effectiveness
- Able to visualize and help the business in effective implementation of automation requirements within the scope of a process.
- Updating trackers/ master sheets to track the progress of a project.
- Developing, Implementing and Monitoring process KPI Reports.
- Responding to daily queries from the program teams.
- Process mapping (using MS Visio/ Lucid chart) and SOP documentation expertise required.
2) New/ Upcoming Businesses:
- Design, Implement and Manage new business/functions work flows using the DFSS approach.
- Ability to lead the new projects single handedly with 100% visibility to all key stakeholders at all times.
3) Fit for an individual contributor role which will also involve guiding/ managing team on their respective projects. Project timelines and delivery quality will be main KPI. Ability to work in a matrix management environment.
4) Project Management skills – Lead the project End to End with complete ownership. Ensure all stakeholders are engaged throughout the project execution until final sign off.
Job Requirements & Qualifications:
- Bachelor's degree in Engineering/ MBA from premium institutes preferred.
- A minimum of 5 -7 years of relevant experience in Business Process Improvement areas.
- Six Sigma Green/ black belt certified candidates preferred.
- Must have a working knowledge of TQM, KAIZEN, KANBAN, 5S Methodology, FMEA, CAPA, RCA and other quality tools.
- Must have Business Process Re-engineering experience in Retail, Pharma and/ or FMCG sectors
- Prefer hands-on process optimization experience in relevant Business Units / functions
- Implementation of Automation / RPA techniques
Job Details
Employment Types:
Full time
Industry:
Retailing
Function:
Quality Control / Assurance
Skills:
Business Process Improvement Manager
