Application Support Analyst ( SQL – Linux )
Application Support Analyst ( SQL – Linux )
الوصف الوظيفي
Application Support Analyst ( SQ…
– Cairo, Egypt
Application Support Analyst ( SQL – Linux )
– Cairo, Egypt
Posted 1 hour ago 1 open position
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Experience Needed: 1 to 3 years Education Level: Bachelor's Degree
Job Details
Career Level: Entry Level (Junior Level / Fresh Grad) Salary: 2000 to 10000 EGP Per Month Job Categories:
Skills And Tools:
Job Description
Responsible for monitoring and responding to open tickets submitted through an incident management system
Troubleshoot and escalate alerts that cannot be resolved to the appropriate section
Prioritize and handle service requests and incidents
Progress issues and provide relevant information for troubleshooting or for clarification
Identify opportunities for process improvement and contribute to departmental initiatives
Responsible for improving and documenting the technical processes around application support (using Confluence)
Work collaboratively with Account Managers on change requests, manage issues and establish priorities
Handle late night and weekend emergency support as required
Resolve system problems during non-business hours or backlogs by providing off-hours support as needed
Ensure the performance of daily health checks of the applications, scripts, and infrastructure by the support team
Responsible for installing, configuring, and administering application servers
Responsible for the set-up and configuration of WebLogic plug-ins for Apache web server, iPlanet, IBM HTTP server, Janus, and FAST
Utilize Oracle Entitlements Server (OES 10.x) to provide a unified security infrastructure to distributed applications
Responsible for implementing business processes using Oracle BPM 10.x or other applicable tools
Responsible for the set-up of interconnections to external interfaces, including Java, Mail server, RDBMS, and web services
Configure SSL certificates 91-way and 2-way) using Open SSL and Java Keytool for a single domain and multi-domain, to secure web applications with HTTPS protocols
Developing scripts works with the team to automate repeatable manual tasks
Responsible for troubleshooting and resolving application or infrastructure issues.
Job Requirements
Bachelor's degree (Preferably in Engineering or Information Technology)
1 year of related experience (Application Support )
Previous Experience in
( Linux – SQL ) is a must
Very Good up to Excellent English level
Excellent ( Presentation – Communication – Negotiation – Problem Solving ) Skills
learning & development plans
for all of our employees to ensure their personal and career development.
Are you looking for
career progression
Are you looking for a
rewarding environment
CSR
programs and initiatives.
Exclusive discounts
for Raya employees at Raya’s Restaurants (Ovio, Jones The Grocer, The Lebanese Bakery, and Loris).
الوصف الوظيفي
تفاصيل الوظيفة
- منطقة الوظيفة
- القاهرة, مصر
- قطاع الشركة
- خدمات الدعم التجاري الأخرى
- طبيعة عمل الشركة
- غير محدد
- نوع التوظيف
- غير محدد
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- غير محدد
