Sales Executive
Sales Executive
الوصف الوظيفي
Description
Showroom Sales
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Achieve the allocated individual sales targets ensuring compliance with the bank’s policies and procedures.
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Conduct the sales activities as per the sales procedures and guidelines ensuring that operational steps are taken in the right areas to complete the transaction and maintain records for future reference.
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Deliver consistently high levels of customer service and deal with customer queries effectively adhering to the Retail Banking service standards.
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Assist showroom visitors and provide them with guidance on financing options as well as products features in order to ensure a high level of customer satisfaction.
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As requested, represent KFH at various customer contact points such as Malls, Business Events etc. for increasing the sales of the showroom.
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Follow SLAs with Retail Credit (and other relevant parties) to ensure smooth coordination and clear rules of engagement and route all applications to Retail Credit in a timely manner.
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Implement corrective actions suggested by Sales Management in order to improve sales.
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Receive and consolidate customer complaints and communicate them to Showroom Manager.
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Ensure adherence to corporate image and branding standards at all times.
Policies, Systems, Processes & Procedures
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Follow all relevant functional policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner.
Related Assignments
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Perform other related duties or assignments as directed.
5. KEY PERFORMANCE INDICATORS:
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TBD
6. AUTHORITY & DECISION MAKING:
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Key decisions having significant impact on sales activities are referred to the Showroom Manager for approval before implementation.
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The jobholder exercises operational authority as per the level established by KFH management and stipulated in the authority matrix.
الوصف الوظيفي
تفاصيل الوظيفة
- منطقة الوظيفة
- الكويت
- قطاع الشركة
- خدمات الدعم التجاري الأخرى
- طبيعة عمل الشركة
- غير محدد
- نوع التوظيف
- غير محدد
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- غير محدد
