Program Operations Associate

17 سبتمبر، 2022

0 6 3 دقائق

الوصف الوظيفي

Udacity is on a mission to change lives, businesses and nations through radical talent transformation in digital technologies.  We offer a unique and immersive online learning platform, powering corporate technical training in fields such as Artificial Intelligence, Machine Learning, Data Science, Autonomous Systems, Cloud Computing and more. Our rapidly growing global organization is revolutionizing how the enterprise market bridges the talent shortage and skills gaps during their digital transformation journey. Udacity is proud to be backed by respected investors like Andreessen Horowitz, Charles River Ventures, Bertelsmann and Drive Capital, among other leading VC firms, and provides a powerful and differentiated solution inside of a $32b total addressable market opportunity. Udacity has more than 100 enterprise customers including Airbus, Bertelsmann, BNP Paribas, Leidos, Mazda, and the United States Air Force.
 

Udacity is looking for people to join our Program Operations team. If you love a challenge, and truly want to make a difference in the world, read on! In this position, you will be part of the Global Program Operations team, managing and handling the operations of the global programs and all students enrolled in these programs. 

Responsibilities: 

Manage the operations for large projects globally. 
Manage the process of applications, admissions, filtration, and enrollment of students to Udacity programs 
Work closely with the Product Team to set our tools up for scalability and to identify any areas of improvements 
Work with Udacity internal tools to facilitate the operations and tasks 
Identify the key-blockers and challenges in the current operations & internal tools, and participate in the improvement plan 
Liaise between internal and external stakeholders at key milestones to deliver strong program outcomes 
Meet quarterly and annual targets for operations and enhancements 
Nurture and maintain relationships with integrity and professionalism ● Participate in the planning, executing, and monitoring students’ programs to satisfy the students’ and the stakeholders’ objectives

What We Value: 

2+ years experience in end-to-end Operations Management, and Stakeholders Management 
Ability to work and execute operations as per a proposed timeline 
Proven track record managing complex projects with multiple stakeholders across geographies 
Ability to handle mid to senior-level stakeholders 
Ability to quickly identify and influence decision-makers 
Very good experience with Data Manipulation (e.g. using Google Sheets/ Excel functions – pivot tables, query, Vlookup – ) 
Familiarity with Google Suites and Microsoft Office 
Liaise between internal and external stakeholders at key milestones to deliver strong program outcomes 
Ability to work efficiently, independently, and in collaboration with other teams. ● Knowledge of Tableau software is a plus

Consider applying if your experience is close to what we described above. We look for people with exceptional potential, as we know highest performing teams include people of diverse backgrounds, perspectives, and life experiences. 

Udacity is proud to be an Equal Employment Opportunity employer. We believe that the unique contributions of all Udacians is the driver of our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate on the basis of regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Learn more about Udacity's Values
 
Students First – Better Together – Entrepreneurial – Data Driven – Candid and Direct – Talent Obsessed

Udacity is committed to creating economic empowerment and a more diverse and equitable world. To ensure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, color, religion, sex, gender, gender identity or expression, sexual orientation, marital status, national origin, ancestry, disability, medical condition (including genetic information), age, veteran status or military status, denial of pregnancy disability leave or reasonable accommodation.

 
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