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Customer Service Co-worker (Smaland) - Jordan - وظيفتي
وظائف بيت الأردنوظائف في الاردن

Customer Service Co-worker (Smaland) – Jordan

Customer Service Co-worker (Smaland) – Jordan

الوصف الوظيفي

Company Description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries – Kuwait, Jordan, and Morocco.

Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!

Join us to bridge your dreams and unique ideas within an organization that believes in People !

Job Description

Our aim is to motivate our customers to shop with us more frequently because they trust us to make their shopping experiences successful and their visits worthwhile; as every customer counts.

Drive sales growth and sustained long-term profitability, by establishing and retaining a life-long relationship with existing and new customers. This is achieved by working in partnership with our customers and other functions to:

  • Your focus area is our Småland; making sure the Children are in good hands with you. While their companions go shopping, you supervise our little customers playing and painting.
  • When needed, you will also support the other areas of customer service: in the entrance area, in the exchange, and at the checkout.
  • Provide a day out for the whole family.
  • Secure an easy buying process from home to home, and
  • Act as a highly efficient, and staffed, sales mechanism.
  • Show home furnishing solutions full of inspiring home furnishing ideas.
  • You’re the first one to meet our customers making sure meeting their wishes and needs.

Qualifications

  • Face-to-face customer service experience
  • Assertive and able to remain calm and controlled when faced with emotional customers during stressful situations
  • Demonstrates a polite and friendly manner
  • Experience of managing conflict and achieving a win-win outcome
  • Enthusiastic about work and working with others in a team
  • A flexible approach/open to change
  • Ability to use and take personal initiative
  • Ability to make decisions
  • Experience of working in a fast-paced environment
  • Computer literate
  • Ability to communicate confidently and clearly in the local language(s) and English.

Additional Information

* Local employment regulations applies

تفاصيل الوظيفة

منطقة الوظيفة
عمان, الأردن
قطاع الشركة
خدمات الدعم التجاري الأخرى
طبيعة عمل الشركة
غير محدد
نوع التوظيف
غير محدد
الراتب الشهري
غير محدد
عدد الوظائف الشاغرة
غير محدد

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