Chief, Social Security Branch P5 – Rome, Italy
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
Are you a seasoned Social Security Specialist interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organization investing in its people?
If so, an exciting and fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving and changing millions of lives around the globe.
DEADLINE FOR APPLICATIONS
Applications must be submitted by Friday, 15th September 2023 (11:59 PM CET).
WHO WE ARE
The World Food Programme (WFP) is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.
WHY JOIN US?
- WFP is a 2020 Nobel Peace Prize Laureate
- WFP offers a highly inclusive, diverse and multicultural working environment
- WFP invests in the personal and professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities
- A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
- We offer an attractive compensation package (please refer to the Terms and Conditions section)
ORGANIZATIONAL CONTEXT
A dedicated service for WFP employees concerning social security matters was established in 2018, through the creation of a Social Security Branch (HRMOS) within the Human Resources Division at WFP Headquarters.
HRMOS acts as a global center of expertise and provides management and employees worldwide with guidance and support in all matters related to individual social security benefits, including the related enrolment actions, contribution/premium calculations and collections, and benefit disbursements. HRMOS’ areas of focus have expanded over time to include pensions, after-service health insurance, compensation for service-incurred injury, illness or death, and reasonable accommodation for persons with disabilities
THE ROLE
The Social Security Specialist and Chief, HRMOS (the “position”) is WFP’s leading subject matter expert on social security matters and provides direction and specialized management support for HRMOS’ effective delivery of services. Given the high specialization of the position, the incumbent will in large be operating independently with minimum supervision. The position reports directly to the Deputy Director, HRM Operations.
The position is accountable to provide guidance on strategic, policy and decision matters and ensure the accurate and timely administration of a broad range of services and processes related to social security. Delivering on these responsibilities, requires robust technical expertise and a wide span of intervention and collaboration with internal stakeholders (particularly, the HRM Global Services and Information Technology and Analytics branches; the Wellness Division (Insurance Unit and Medical Service); the Finance and Treasury Division; the Legal Office, Administrative and Employment Law Branch; HR Officers in Regional Bureaux and Country Offices) and externally (particularly vis-à-vis the United Nations Joint Staff Pension Fund (UNJSPF) and the Food and Agriculture Organization of the United Nations (FAO)).
The position leads the design and implementation of new processes both in terms of digitalization, automation and services and is key in identifying areas of concern and improvement with the objective of providing more efficient services and minimizing financial risks.
Furthermore, the position is expected to formulate and implement standards, guidance, and processes within HRMOS, ensuring effective quality control for WFP's social security activities. In this capacity, the role is tasked with establishing monitoring mechanisms for continuous assessment of activities and to provide accurate and timely reporting, facilitating informed decision-making and ensuring consistency in information presented to stakeholders.
The social security services offered to employees worldwide encompass benefits with significant long-term implications, for both active and retired individuals. Therefore, the position necessitates of a strong ability to understand different geographical, cultural, and demographic contexts and communicate clearly across them. The key objective of HRMOS’ multiple outreach plans is to ensure that individuals are equipped to make properly informed decisions, thereby contributing to the effectiveness of WFP’s duty of care towards its employees.
A key responsibility of the position also lies in the supervision, coordination, coaching and effective management of the HRMOS team, entailing appropriate capacity development strategies and fostering high performance.
KEY ACCOUNTABILITIES (not all-inclusive)
• Administering pension matters for WFP staff members encompasses a comprehensive scope of processing, commencing from staff members' enrollment into the UNJSPF and extending through their entire service period. This includes efficiently managing cases related to separation from service, overseeing disability situations, delivering up-to-date information, and facilitating the seamless transfer of contributions to the UNJSPF.
• Providing authoritative interpretations of applicable rules and policy instruments, along with offering guidance and advice to staff members participating in the UNJSPF and beneficiaries, is a core function of the role. This entails offering expert insights into operational practices and requirements concerning benefits related to social security.
• Fulfilling an advisory and, in several instances, a decision-making role on social security matters, such as pension, after service health and disability insurance, compensation plans for service-incurred injury, illness or death, disability benefits and reasonable accommodation for persons with disabilities.
• Providing guidance in social security matters to both active staff members and retirees, encompassing informative sessions aimed at enhancing awareness and preparing individuals for their transition into retirement.
• Strong people management skills, effectively fostering team member’s growth and driving optimal performance.
• Devise and strategize the introduction of novel or enhanced services and procedures, collaborating closely with stakeholders across the organization.
• Playing a key role in advocating for WFP social security needs in formal and informal inter-agency fora.
• Foster and nurture relationships, working collaboratively across functions to synchronize branch initiatives with broader organizational efforts, ensuring a cohesive approach that facilitates streamlined and effective service delivery.
• Carry out the responsibilities of Secretary of the WFP Advisory Committee on Compensation and Claims (ACCC) and Deputy Secretary of the FAO/WFP Staff Pension Committee (SPC).
• Ensure compliance with applicable UNJSPF and WFP frameworks.
• Assist in formulating and executing divisional strategies, policies, and plans that align with departmental, WFP, and broader UN strategies, policies, and processes.
• Additional responsibilities as necessary.
QUALIFICATIONS AND KEY REQUIREMENTS
Education:
You have:
Advanced university degree in Law, Business Administration, HR Management or other related field or first university degree with additional years of related work experience.
Experience:
You have:
11 years or more of post-graduate progressively responsible professional experience in Human Resources with a focus HR operational matters and particularly on administration of benefits and entitlements and/or social security.
Language:
You have:
Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP's working language, Portuguese.
MORE ABOUT YOU
⦁ Sound theoretical and practical understanding of HR, pension and insurance concepts and principles with a broad knowledge of best practices, techniques and processes and specialised knowledge in a specific area.
⦁ Good communication skills with the ability to persuade, influence, negotiate with the wide range of key stakeholders and adapt communication style to different situations.
⦁ Ability to lead and coach teams.
⦁ Strong initiative -taker and demonstrated ability to take independent decisions.
⦁ Ability to design develop, manage and implement HR policies, procedures and new programmes.
⦁ Excellent client-orientation with a high sense of customer service.
WFP LEADERSHIP FRAMEWORK
These are the common standards of behaviour that guide HOW we work together to accomplish our mission.
| Leads by Example with Integrity | Drives Results and Delivers on Commitments | Fosters Inclusive and Collaborative Teamwork | Applies Strategic Thinking | Builds and Maintains Sustainable Partnerships |
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Lives the WFP values and shows humanity and integrity by role modelling care for others |
Delivers on commitments and adapts readily to change |
Is inclusive and collaborative, and contributes to a culture of learning and personal growth |
Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things |
Builds and nurtures external partnerships and collaborates with partners to deliver common objectives |
Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.
TERMS AND CONDITIONS
Mobility is and continues to be a core contractual requirement in WFP. This position is however classified as “non-rotational” which means the incumbent shall not be subject to the regular reassignment process unless the position is reclassified as rotational. The selected candidate will be employed on a fixed-term contract with a probationary period of one year. This position is open to both internal and external candidates.
WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, post adjustment, relocation entitlement, visa, travel and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.
The selected candidate will be required to relocate to Rome, Italy to take up this assignment.
REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION
- We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language skills and UN Grade (if applicable).
- Once your profile is completed, please apply, and submit your application.
- Please make sure you upload your professional CV in the English language
- Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
- Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
- Please contact us at [email protected] in case you face any challenges with submitting your application
- Only shortlisted candidates will be notified
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
