Senior MHPSS Program Officer

Job Location: Jordan

Reporting to: Country Representative and Program Director

Working area: SAMS Amman Society Office

Number of positions open: 1

Last date for application: 26/08/2023

ABOUT US: The Syrian American Medical Society Foundation (SAMS) is a nonprofit, non-partisan, non-religious medical relief organization, with a mission to provide lifesaving healthcare services and to revitalize health systems for underprivileged Syrian refugees, internally displaced persons, and vulnerable host community members in zones of conflict and displacement. This is done by implementing an integrated model of essential services that emphasize priority needs, including the delivery of medical education, training, and financial support to physicians and other healthcare workers in Syria, Jordan, Lebanon, Turkey, Greece, and Iraq. Along with the provision of healthcare services and medical training, the SAMS Foundation also implements mental health and psychosocial support (MHPSS) programs, as well as protection against gender-based violence (GBV).

ACCOUNTABILITIES

Key relationships:

MHPSS field team, MHPSS program consultant, in addition to program and operation teams.

General objective of the position: Highly motivated Senior MHPSS Program Officer to support the Grants achievement and management team. Under the lead of the Senior Grants and Partnership Officer, the Senior MHPSS Program Officer will support in the planning funding, implementation, evaluation, and reporting of respective program operations. The Senior MHPSS Program Officer will help in implementing project activities, MHPSS component that will include building the capacity of the health team and direct services for individuals with mental health problems providing basic counselling and other interventions This Senior MHPSS Program Officer position will focus heavily on proposal coordination and design, as well as ensuring regular project reporting. It will also include donor/partner engagement and information management.

Main tasks and responsibilities:

Under the supervision of the Senior Grants and Partnerships Officer, the Senior MHPSS Program Officer will carry out the following:

1. Develop indicators for all SAMS MHPSS and Protection programs that are in line with SPHERE, OFDA, DFID and other donor and humanitarian relief guidelines.
2. Develop and design new MHPSS and Protection programs with partners including: proposal and budget development and curriculum design.
3. Develop templates for recording indicators and deliverable and for monitoring the MHPSS and Protection projects

1. Develop and implement project action plans and schedules, with the focus on key outputs and outcomes
2. Revise the project design, methodologies, and identify the important changes per the assessed needs of beneficiaries
3. Create protocols, policies, and procedures in all MHPSS centres for the implementation of the program.
4. Program development, implementation, and evaluation in line with IASC guidelines for Mental Health and Protection

• Program Management and Supervision:

1. Lead the SAMS Psychosocial Program in Jordan (Amman, Irbid, Za’atari Camp) and the region
2. Conduct regular visits to the MHPSS and Protection projects in Jordan, review reports, identify needs and priorities, including individual or group therapy modalities.
3. Participate in providing treatment when needed.
4. Supervise, train, and monitor staff working in Jordan PSS’s centres.
5. Provide technical and programmatic supervision of staff working on MHPSS and Protection projects.
6. Define and organize the patient flow of outside referrals and work in collaboration with the Project Coordinators to organize the referral system from outside agencies or communities
7. Knowledge regarding IASC guidelines on Protection and MHPSS Services.
8. Ensure that all MHPSS and protection programs are delivered on-time, within scope and within budget
9. Ensure resource availability and allocation needed for the implementation of the programs.
10. Monitoring of the context updates and changes to identify new initiatives and programs opportunities
11. Lead the process of developing and implementing the MHPSS and protection programs action plans and schedules focused on key outputs and outcomes.
12. Maintain the proper documentation of all stages of the program planning and implementation, data records and beneficiary information as applicable, and share to relevant dept. in Jordan and the regional office
13. Any other tasks assigned by the Direct Supervisor.

• Capacity Building

1. Conduct regular training sessions for MHPSS and Protection staff in Jordan and the region (types of training and frequency to be determined by partners and the SAMS MHPSS committee)
2. Work closely with Project Coordinators in identifying the needs of staff, evaluating their performance, and maintaining high standards of quality of delivery of service to beneficiaries.

• Monitoring and Evaluation of Quality:

1. Provide necessary reports on SAMS MHPSS and Protection programs in Jordan, as well as approach potential future donors for SAMS MHPSS and Protection program in Jordan and the region.
2. Review project activities for compliance with procedures and standards
3. Establish monitoring and evaluation procedures in order to track quality of services and maintain highest quality in standard of care delivered to beneficiaries.

• Budgetary Needs of the MHPSS Program:

1. Create and update budgets to reflect MHPSS and Protection programmatic needs and services.
2. Identify budgetary needs of MHPSS and Protection projects, and work closely with Grants Department to reflect those needs.

• Donors and Partners:

1. Establish SAMS's presence at MHPSS working group meetings in Jordan and represent SAMS at any protection-related coordination and events
2. Assist with finding new funders focused on MHPSS and Protection projects, including SGBV.
3. Participate in developing the proposals in collaboration with the other functional departments
4. Participate in project meetings and visits of Donors and participate effectively in all meetings
5. Network with other NGOs to expand services provided to the MHPSS and Protection Beneficiaries.
6. Create partnerships with organizations in order to expand both services and referral networks.
7. Complete all donor and partner narrative and program reports in coordination with the program staff under the supervision of the Senior Grants and Partnership Officer.

THE CANDIDATE’S REQUIREMENTS

Mandatory Qualifications required:

•An advanced university degree (Master’s or higher) in psychology with strong emphasis on mental health systems, services, and financing and/or related filed is required.

•A minimum of 8 (eight) years of progressive responsible experience in development and/or humanitarian field, and programming at national and international levels is required.

•Strong direct field experience in mental health psychological program management, clinical supervision, training, and coaching. Experience with IASC and UN Guidelines, community-based psychosocial support initiatives, and Psychological First Aid is considered as a strong asset.

•Previous administrative experience in working with international donor-funded projects or NGOs is strongly preferred.

Competencies:

• Excellent written interpersonal communication skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and team management.
• Computer proficiency with Microsoft Office (Word, Excel, PowerPoint).

Languages

• Fluency written and spoken in Arabic.
• Fluency written and spoken English.

CONTRACT CONDITIONS

The salary will be defined regarding the SAMS Jordan Office salary scale on-going.

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