TEC Digitalization and Data Services Lead 1

19 أغسطس، 2023

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JOB TITLE: Digitalization and Data Services Lead

TYPE OF CONTRACT: FT (NOC)

UNIT/DIVISION: TEC

DUTY STATION (City, Country): Port-au-Prince, Haiti

DURATION: 12 months

BACKGROUND AND PURPOSE OF THE ASSIGNMENT:

Under the direct supervision of the Head of TEC, the Digital and Data services Lead will be responsible for coordinating the development, deployment, and implementation of innovative digital solutions (both existing and new) that can support WFP’s operations in Haiti. Some of these digital solutions are provided as Digital Assistance Services (DAS) that are focused particularly on beneficiary services, Cash Based Transfers (CBT) and other directly related activities and capabilities, namely SCOPE.

Under the responsibility of the Head of TEC, the incumbent will partner with the business to understand their needs and requirements to enable the transformation into digital solutions. (S)He will provide standardized documentation as required, including documentation for day-today activities, new projects and ongoing implementations.

ACCOUNTABILITIES/RESPONSIBILITIES:

Has overall responsibility for the technical element of DAS programmes, including planning and design activities for technical capability deployment, implementation, management of technical operations and engagement with key business stakeholders.
Ensure the CO has the right tools and capabilities to undertake activities around data, including collection, cleansing and analytics. This should be achieved through engagement with the business as well as leveraging FTS. The Lead should be the focal point for data related projects supported by Regional and Global teams.
Engage with the business counterparts to understand their needs and translate into clear requirements that can be met through innovative digital solutions;
Provide strategic and operational oversight for digital solutions (including data and monitoring solutions) within the operation;
Collaborate with Programme and other key stakeholders on the development and maintenance of a CO strategy and roadmap for relevant implementations of digital solutions;
Ensure that all activities comply to WFP standards and existing policies.
Liaise with external stakeholders, providers, suppliers for IT activities, budgets and costs.
In collaboration with Regional Social Safety Net Officer/relevant colleagues provide advice related to social protection and safety net infrastructure for governments as it relates to capacity strengthening;
Support CO engagement with other UN agencies and with NGOs interested in benefitting from WFP’s digital assistance services through assessments, intervention design, project support and service delivery coordination;
Undertake analysis for the business case for commercial service providers in order to expand the provision of services to WFP recipients across the country, in collaboration with key team members.
Engage with key stakeholders to support the assessment and planning of CO DAS strategies, aligning to Regional and Global strategies.
Any other IT task that may be needed to support the Haiti office

WFP LEADERSHIP FRAMEWORK: COMMON STANDARDS OF BEHAVIOUR:

Leads by Example with Integrity	Upholds WFP values, principles, and standards	Respects others and values diversity	Stays focused and calm under pressure	Demonstrates humility and a willingness to learn
Drives Results and Delivers on Commitments	Delivers results for maximum impact	Delegates appropriately	Adapts readily to change
Fosters Inclusive and Collaborative	Is inclusive and collaborative	Gives timely and constructive feedback	Builds and shares new perspectives
Applies Strategic Thinking	Communicates and fulfils WFP’s vision	Embraces curiosity and new ways of doing things	Analyses and evaluates data	Considers the impact of decisions
Builds and Maintains	Builds partnerships	Collaborates to deliver
Sustainable Partnerships		common objectives

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:	University degree in Computer Sciences, IT Engineering, Mathematics/Physics, Data Administration, or related fields.
Experience:	At least 5 years of relevant experience in providing data services.
Knowledge & Skills:	 	Good general IT skills and a deep understanding of data security Experience in DAS, CBT, SCOPE and similar digital projects.
		Project management and coordination
		Solid understanding of modern coding languages (Python) and cloud-based services (AWS)
		Experience in IT Operations environments, preferably in large international organizations.
		Good interpersonal skills.
		Experience working in a team-oriented, collaborative environment, and good customer service orientation
		Familiarity with WFP IT standards and policies would be an asset.
		Field experience in hardship duty stations would be an asset.
Languages: 	Fluency in English is essential; working knowledge of French would be an asset.