Senior Officer – Self service Technology

17 أغسطس، 2023

0 0 دقيقة واحدة

Responsibilities

Learning and managing self-services related projects and platforms.
Stay abreast to the market trends, globally and locally, to provide suggestions or requirements for improvements.
Work with other related teams (e.g. Product Owner, Operation, Credit, Authorization & Fraud) to understand the requirement related to digital project. Assist and collaborate in develop business requirement document (BRD) from all related parties’ requirement and communicate effectively.
Take lead in initiating a project in self-service-platforms-related projects
Basic and broad understanding of project managements
A thorough understanding of digital banking and banking trends globally and locally
A strong sense of tasks’ ownership
A team player and keen to learn
Ensure projects stakeholders are on a path to delivering successful and engaging results and a high degree of stakeholders' satisfaction
Recognize risks, escalate critical issues,
Be a thought partner and team members to the stakeholders, advising them on how to deploy digital solutions and achieve the most engaging goals.
Engage with senior stakeholders at the banks, which is critical for delivery success and expansion of the digital business for the Bank.
Data-centric/ driven to produce and understand customer behavior through the user lifecycle.

Job Requirements

Bachelor degree
Positive and proactive attitude
Excellent communication skills both in Arabic and English
4-6 years of experience in a related role
Must demonstrate strong analytical, problem solving, communication and creative skills
Basic project management awareness and skills
Strong understanding of design thinking / human centered design methodology and experience in using it in project design and implementation
Good understanding of digital banking landscape in terms of products , functional teams, services and typical banking applications

17 أغسطس، 2023

0 0 دقيقة واحدة