Salesperson
RESPONSIBILITIES
• opening the store on the time and informing the direct manager in sufficient time in case that impedes that in order to provide an alternative.
• Entering the show in full and decent attire.
• Follow up on the cleanliness of the branch entrance and ensure the cleanliness of the facade and the integrity of the signboard.
• Attendance registration by fingerprint.
• Review the e-mail and work on the instructions received.
• Review the notes/recommendations from the previous shift employee and take the necessary action.
• Ensure that the store opened and lit in preparation for receiving customers immediately after entering the exhibition.
• Apply customer experience processes inside the showroom and ensure that they are applied in accordance with the guidelines:
o Receiving and welcoming customers.
o Asking questions to understand needs.
o Explaining products and telling stories.
o Link products to increase sales.
o Last impression and customer thanks.
• Follow-up customer service and provide solutions to complaints, if any, on an ongoing basis to satisfy customers.
• Communicate effectively with the direct manager to solve problems related to sales or operation to ensure that the target and performance measurement indicators are achieved.
• Communicate effectively with colleagues and deal with professionalism and respect.
• Writing notes/recommendations at the end of shift for your next colleague, if any, for example: "a sudden shortage of products – the expiration of a government certificate – a government visit – etc..).
• Maintain products and properties.
• Work to increase the exhibition's sales and achieve the highest sales growth compared to the specified target.
• Managing the issuance of entry and exit permits for products from the administration of the complexes in which the shops are located.
• Applying standards for displaying and arranging products and accessories according to directed circulars.
• Performing branch cleaning work on a daily basis. (Incense burners – shelves – counters – warehouse, etc.).
• Follow the instructions for the correct arrangement of products in the warehouse of the branch.
• Follow methods of displaying or storing products in the designated place to avoid leakage.
• Ensure product quantities and refill supply bottles.
• Reviewing items not included in the automated ordering system and requesting the need.
• Request from the direct manager in the event of a sudden shortage in the items listed in the automated system.
• Receiving the products received from the warehouse to the branch and verifying the origin of the bond before receiving it on the system.
• Refer to the direct manager and the warehouse keeper in case of damage and replacement, if any.
• Print the Z report.
• Deliver invoices and reports to the supervisor.
• Checking the financial trust in the drawer for 500 riyals and informing the direct manager in case of deficiency.
COMPETENCEIS REQUIREMENTS:
• Good understanding of the retail process.
• Proficiency in working on POS devices.
• Good communication skills and the ability to build trusting relationships with clients.
• Practical experience in a retail store salesman position or working in sales
• High School.
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