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Resolve conflicts and provide solutions to clients in a timely manner and Coordinates with staff members working on the same account to ensure consistent service.
Manage and plan regular client account calls, conduct meetings and presentations with pre-decided agendas, and oversee timely delivery of important reports.
Analyze client's business and acquire an understanding of their end goals, obligations and other resources to speak for them better while representing them to the internal team.
Maintain client relationships by managing their accounts and helping them achieve their long-term and short-term goals while contributing to the company's goals as well.
Skills
Excellent time management and prioritization skills.
Extensive understanding of business fundamentals paired with an innate ability to lead.
Flawless exchange of ideas during peer-to-peer communication and the ability to follow-up effectively.
Established capability to take care of several initiatives.