>CHIEF, OPERATIONS AND RESOURCE MANAGEMENT, P5
>CHIEF, OPERATIONS AND RESOURCE MANAGEMENT, P5
Org. Setting and Reporting
This position is located in the headquarters of the Office of the Special Envoy of the Secretary-General for Yemen (OSESGY) in Amman, Jordan, and is responsible for both OSESGY and the United Nations Mission to support the Hudaydah Agreement (UNMHA) operations. The focus of this position is to direct and oversee strategic and cross-cutting mission support functions such as Human Resources, Financial Resourcing and Performance Management, Field Technology, and Procurement with a view to ensuring coherence in forecasting, performance monitoring, planning, and coordination related to the operational and resourcing activities of the two Missions. The Chief, Operations and Resource Management will report to the Chief of Mission Support (CMS) for OSESGY and UNMHA.
Responsibilities
Within the limits of delegated authority, the Chief, Operations and Resource Management will be responsible to bring together strategic and cross-cutting mission support functions with a view to ensuring coherence in forecasting, performance monitoring, planning, and coordination related to operational and resourcing activities. The position performs the following functions:
• Provides overall guidance, support and oversight for the effective management of the following functions and components: Human Resources, Financial and Budget, Field Technology, and Procurement;
• Assists and supports the Chief of Mission Support in providing strategic direction to the above components for the effective fulfillment of the mission support strategies and plans;
• Ensures the development, preparation, coordination and monitoring of strategies and work plans for the administrative activities under the scope of responsibilities and takes the lead in securing the required human, financial, logistic and technological resources to achieve them;
• In cooperation with other offices of the Mission, plans and forecasts staffing, financial, and technology requirements of the Mission;
• Liaises directly with UNHQ offices to ensure mission planning and resource allocation is coherent with HQ priorities, guidance and policy;
• Effectively leads, coordinates and directs all aspects of the Operational Resource Management Pillar as follows:
Human resources management:
• Oversees the overall development and delivery of strategic advisory services in human resources management with a particular focus on planning, policy implementation, self-monitoring and compliance with Key Performance and operational indicators, to ensure that human resources strategies and plans are aligned with overall mission's strategic framework and concepts and are responsive to evolving changes in mandates and phases, operational priorities and the corporate and mission's specific human resources imperatives and targets.
Financial resourcing and performance:
• Oversees the development and delivery of strategic support and business intelligence, including advice to operational counterparts and mission leadership, on financial resourcing and stewardship, organizational performance of the mission, and risk management in line with
mission priorities.
Information and communication technology:
• Oversees the development and delivery of robust and reliable information and communication technology OCT) services in support of the missions’ mandate implementation;
• Facilitates the implementation of innovative and intuitive technology solutions that enhances work across mission pillars and facilitates technological problem solving and decision making at all levels;
• Manages the mission information security and its incident response plan.
Procurement
• Oversees the development and delivery of robust and reliable procurement services in support of missions’ mandate implementation, including advice on strategic procurement directives from the Department of Operational Support.
Other duties and responsibilities:
• Monitors client experience and advises on programs for continuous service improvement;
• Implements pilot projects and monitors, coordinates and reports on their progress.
Competencies
Professionalism: Knowledge of the work of intergovernmental bodies, the work of the United Nations and its related bodies concerned with political, economic, social and related matters; Ability to evaluate international political situations in area of assignment; Ability to manage and coordinate many different levels and participants in operations in both the field and UN common system; Shows pride in work and in achievements and demonstrates professional competence and mastery of subject matter; Is conscientious and efficient in meeting commitments, observing deadlines and achieving results; Is motivated by professional rather than personal concerns; shows persistence when faced with difficult problems or challenges; Remains calm in stressful situations; Takes responsibility for incorporating gender perspectives and ensuring the equal participation of women and men in all areas of work.
Planning and Organizing: Develops clear goals that are consistent with agreed strategies; Identifies priority activities and assignments and adjusts priorities as required; Allocates appropriate amount of time and resources for completing work; Foresees risks and allows for contingencies when planning; Monitors and adjusts plans and actions as necessary; Uses time efficiently.
Client Orientation: Considers all those to whom services are provided to be "clients " and seeks to see things from clients' point of view; Establishes and maintains productive partnerships with clients by gaining their trust and respect; Identifies clients' needs and matches them to appropriate solutions; Monitors ongoing developments inside and outside the clients' environment to keep informed and anticipate problems; Keeps clients informed of progress or setbacks in projects; Meets timeline for delivery of products or services to client.
Managerial Competencies:
Leadership: Serves as a role model that other people want to follow; Empowers others to translate vision into results; Is proactive in developing strategies to accomplish objectives; Establishes and maintains relationships with a broad range of people to understand needs and gain support; Anticipates and resolves conflicts by pursuing mutually agreeable solutions; Drives for change and improvement; Does not accept the status quo; Shows the courage to take unpopular stands.
Managing Performance: Delegates the appropriate responsibility, accountability and decision-making authority; Makes sure that roles, responsibilities and reporting lines are clear to each staff member; Accurately judges the amount of time and resources needed to accomplish a task and matches task to skills; Monitors progress against milestones and deadlines; Regularly discusses performance and provides feedback and coaching to staff; Encourages risk-taking and supports creativity and initiative; Actively supports the development and career aspirations of staff; Appraises performance fairly.
Education
Advanced University degree (Master's degree or equivalent) in business or public administration, management, human resources management, finance, accounting, information technology or related fields. A first-level university degree in combination with two additional years of qualifying experience may be accepted in lieu of the advanced university degree.
Work Experience
At least ten (10) years of progressively responsible and diverse professional experience in public or business administration, human resource management, finance, accounting, information technology or related area is required.
Experience in handling complex organizational issues at the international level is desirable.
Hands-on-experience with UN administrative/financial policies and practices is desirable.
Experience collaborating with remote service centres providing administrative support to the entity is desirable.
Experience providing administrative services to or in a field operation of the United Nations Common System or a comparable international organization is desirable.
Languages
English and French are the working languages of the United Nations Secretariat. For the position advertised, fluency in English (oral and written) is required.
Assessment
Previously rostered candidates are not subject to any further assessment and as such, will not be invited for such an assessment.
Special Notice
The United Nations Secretariat is committed to achieving 50/50 gender balance and geographical diversity in its staff. Female candidates are strongly encouraged to apply for this position.
This "Recruit from Roster" job opening is only open to roster applicants who are already placed on pre-approved rosters, following a review by a United Nations Central Review Body. Only roster applicants who were placed on rosters with similar functions at the same level are considered to be eligible candidates. Eligible applicants receive an email inviting them to apply. Rostered applicants are encouraged to apply only if they are interested and available to take up the position at the duty station/s specified in the Job Opening. Applying to this job opening carries an expectation to accept the offer, if selected.
United Nations Considerations
According to article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity. Candidates will not be considered for employment with the United Nations if they have committed violations of international human rights law, violations of international humanitarian law, sexual exploitation, sexual abuse, or sexual harassment, or if there are reasonable grounds to believe that they have been involved in the commission of any of these acts. The term “sexual exploitation” means any actual or attempted abuse of a position of vulnerability, differential power, or trust, for sexual purposes, including, but not limited to, profiting monetarily, socially or politically from the sexual exploitation of another. The term “sexual abuse” means the actual or threatened physical intrusion of a sexual nature, whether by force or under unequal or coercive conditions. The term “sexual harassment” means any unwelcome conduct of a sexual nature that might reasonably be expected or be perceived to cause offence or humiliation, when such conduct interferes with work, is made a condition of employment or creates an intimidating, hostile or offensive work environment, and when the gravity of the conduct warrants the termination of the perpetrator’s working relationship. Candidates who have committed crimes other than minor traffic offences may not be considered for employment.
Due regard will be paid to the importance of recruiting the staff on as wide a geographical basis as possible. The United Nations places no restrictions on the eligibility of men and women to participate in any capacity and under conditions of equality in its principal and subsidiary organs. The United Nations Secretariat is a non-smoking environment.
Reasonable accommodation may be provided to applicants with disabilities upon request, to support their participation in the recruitment process.
The paramount consideration in the appointment, transfer, or promotion of staff shall be the necessity of securing the highest standards of efficiency, competence, and integrity. By accepting an offer of appointment, United Nations staff members are subject to the authority of the Secretary-General and assignment by him or her to any activities or offices of the United Nations in accordance with staff regulation 1.2 (c). In this context, all internationally recruited staff members shall be required to move periodically to discharge new functions within or across duty stations under conditions established by the Secretary-General.
Applicants are urged to follow carefully all instructions available in the online recruitment platform, inspira. For more detailed guidance, applicants may refer to the Manual for the Applicant, which can be accessed by clicking on “Manuals” hyper-link on the upper right side of the inspira account-holder homepage.
The evaluation of applicants will be conducted on the basis of the information submitted in the application according to the evaluation criteria of the job opening and the applicable internal legislations of the United Nations including the Charter of the United Nations, resolutions of the General Assembly, the Staff Regulations and Rules, administrative issuances and guidelines. Applicants must provide complete and accurate information pertaining to their personal profile and qualifications according to the instructions provided in inspira to be considered for the current job opening. No amendment, addition, deletion, revision or modification shall be made to applications that have been submitted. Candidates under serious consideration for selection will be subject to reference checks to verify the information provided in the application.
Job openings advertised on the Careers Portal will be removed at 11:59 p.m. (New York time) on the deadline date.
No Fee
THE UNITED NATIONS DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING). THE UNITED NATIONS DOES NOT CONCERN ITSELF WITH INFORMATION ON APPLICANTS’ BANK ACCOUNTS.
