Business Support Associate (Reports) G6, Dhaka
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WFP encourages female candidates and people with disabilities to apply.
WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis. We are committed to promoting diversity and the principle of equal employment opportunity for all our employees and encourages qualified candidates to apply irrespective of religion or belief, ethnic or social background, gender, gender identity and disability.
Job Title: Business Support Associate (Reports)
Grade: G6
Type of contract: Fixed Term
Duration: 12 months
Duty Station: Dhaka & Cox's Bazar
Number of positions: 2
Date of Publication: 14 August 2023
Deadline of Application: 27 August 2023
This vacancy announcement is for Bangladeshi Nationals
JOB PURPOSE
To coordinate and control a full range of business support services for Operational Information Management and Performance Reporting, to ensure that services are delivered effectively.
KEY ACCOUNTABILITIES (not all-inclusive)
- Provide dedicated executive assistant support related to operational information management (OIM) and performance reporting.
- Prepare and/or consolidate comprehensive reports, documentation, correspondence, briefing notes, etc. and conduct research in support of the OIM and reporting function.
- Actively seek and use feedback to improve business processes and procedures, including those associated with WFP corporate performance reporting.
- Respond to complex business support queries in order to provide a timely and accurate resolution of enquiries for clients.
- Oversee the maintenance OIM/reporting records and databases to ensure information is organised and readily available for staff and compliant with all relevant regulations and policies.
- Revise and review OIM/reports related correspondence and documentation, providing feedback and making amendments where appropriate, to contribute to production of these materials to time and quality standards.
- Assist managers and reporting officers in collating relevant information, such as political and humanitarian news and analysis, from various sources, pertaining to WFP’s operations and donor policies, trends and preferences.
- Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.
- Provide a full range of complex business support services, including supporting the preparation and dissemination of Annual Country Report, in collaboration with different units (programmes, M&E, logistics and resource management, etc.), ensuring coherence and quality of information gathered.
- Coordinate among the members of the OIM/Reporting team to ensure support services are delivered consistently and to the required standards.
STANDARD MINIMUM QUALIFICATIONS
Education: Completion of secondary school education. A post-secondary certificate in the related functional area.
Experience: Six or more years of progressively responsible work experience in the relative business stream with experience in general administrative work.
Knowledge & Skills:
• Specialised knowledge of the application of common business processes, practical business support methods, procedures and systems used in area of work, gained through technical training and work experience.
• Good communication skills in order to provide specialised business support services to a wide range of individuals.
• Ability to analyse and interpret financial data and monitor budgets.
• Ability to proactively identify and recommend areas for improvement to the design and delivery of specialised services.
• Ability to build relationships with a variety of individuals across functions.
• Experience in coordinating the work of others and self and training and supporting others.
• Ability to maintain confidentiality.
Language: Fluency in both oral and written communication in English.
ABOUT WFP
The World Food Programme (WFP) is the leading humanitarian organization saving lives and changing lives, delivering food assistance in emergencies and working with communities to improve nutrition and build resilience.
For more on WFP and what we do, please go to http://www.wfp.org/videos/zero-hunger
ORGANIZATIONAL CONTEXT
WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.
No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
All WFP Employees are expected to demonstrate the competencies and standards of behaviour aligned with our core values and defined in the WFP LEADERSHIP FRAMEWORK, namely:
• Leading by example with integrity,
• Driving results and delivering on commitments,
• Fostering inclusive and collaborative teamwork,
• Applying strategic thinking,
• Building and maintaining sustainable partnerships.
WFP is committed to diversity and inclusion within its workforce. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.
At this level job holders are expected to demonstrate responsibility and initiative to respond independently to queries with only general guidance. There is a requirement to use judgment in dealing with unforeseen problems on a daily basis. Job holders have a level of expertise and knowledge to adapt and contribute to the development of systems and processes in order to continually improve the level of support provided. Job holders are expected to manage resources and coach and coordinate a team of support staff.
