نظرة عامة
وظيفة شاغرة لدى البنك الاستثماري الاردني
Collection Officer
We are seeking a skilled Collection Officer to join our team.
The successful candidate will be responsible for the collection of hard core debts from customers, ensuring that all payments are received in a timely manner. The ideal candidate should have 3-5 years of experience in the banking in a similar role, possess excellent communication and negotiation skills, and be able to work well under pressure.
Responsibilities
- Contact customers regarding overdue payments and negotiate payment plans.
- Handling hard core accounts under Bucket 2 & above.
- Maintain accurate records of all communication with customers.
- Follow up on payment arrangements and ensure payments are received on time.
- Investigate and resolve any discrepancies or disputes related to customer accounts.
- Follow defined policies and procedures.
Qualifications
- Bachelor’s degree in Banking, preferably in Finance, Accounting or Economics Business Administration, or related field.
- 3-5 years of Banking experience in a similar role.
- Strong communication and negotiation skills.
- Ability to work well under pressure and meet targets.
- Excellent organizational and time-management skills.
- Very good MS Excel skills.
- Excellent verbal and written communication skills.
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