Information Management Officer, NOB , Temporary Appointment (364 days), Amman, Jordan, MENA Regional Office ,# 00125782
UNICEF works in some of the world’s toughest places, to reach the world’s most disadvantaged children. To save their lives. To defend their rights. To help them fulfill their potential.
Across 190 countries and territories, we work for every child, everywhere, every day, to build a better world for everyone.
And we never give up.
For every child, Support
The Middle East and North Africa region covers countries and territories from Morocco to the Islamic Republic of Iran, including Djibouti and Sudan in sub-Saharan Africa. The region is home to nearly 418 million people, including 157 million, or 38 per cent, who are under the age of 18. Nearly 10,000 children are born across the region every year. The Middle East and North Africa Regional Office is a hub for information, technical expertise, oversight and coordination for UNICEF Country Offices. It also supports these offices in their efforts to raise much-needed resources. Specialist advisers based in Amman help develop programmes in health and nutrition, child protection, adolescent development, HIV and AIDS, education, water and sanitation, social policy and emergency preparedness.
Syria remains a complex humanitarian and protection emergency characterized by over 12 years of ongoing hostilities and their long-term consequences on children and their families. The country still has the largest number of internally displaced people in the world: 6.8 million people, and the highest number of people in need since the beginning of the crisis. Humanitarian and economic indicators continue to deteriorate, basic services are collapsing, and an ongoing cholera outbreak, recent earthquake climatic shocks compound an already dire situation. As a result of these challenges, in 2023, 15.3 million people will require humanitarian assistance, including 2.1 million IDPs living in last-resort IDP sites, with needs that keep increasing across all sectors.
How can you make a difference?
The Information Management officer is a core Cluster Coordination team member of WASH and Education Cluster and Child Protection Area of Responsibility. The purpose of this post is to manage the collection, analysis and sharing of information that is important for the WASH, CP and Education members in Whole of Syria to make informed, evidence based, strategic decisions. Specific roles and responsibilities are highlighted below:
General
- Provide IM services to cluster for key decision making. These services will include data collection, analysis, presentation and dissemination processes relevant to the needs of the WASH, CP AoR and Education Clusters, including maintaining 4Ws and maps and info graphs production.
- Innovation, knowledge management and capacity building of cluster members on information management.
Data Gathering, Tools and Process
- Proactively gathering of information from cluster partners, government authorities, and local civil society organizations which may be of use to the Cluster for informing decisions, including violations against children data and needs assessments.
- Identify secondary data and information sources as part of the HNO development. Maintain an updated cluster secondary data review sheets.
- Adapt appropriate existing IM tools including those available in-country (including from other clusters) and global level and utilize them in disseminating information among cluster partners.
- Identify barriers for information collection, analysis and sharing and work with the cluster coordinator to develop appropriate supportive strategies to mitigate them. This can include convincing agencies of the purpose and importance of collecting and sharing data/information by providing a timely, added value service to all stakeholders
Needs Assessment
- Needs Assessment: as appropriate, design of data collection tools, ensuring that the purpose and use of all data collected is clear, questions are simple, clear, collectable and easily collatable, highlighting where potential problems might arise; organize and manage the data input and initial analysis and presentation of data for the sector/cluster; Lead on complaining assessment results from all partners and analyze the information coming out of these assessment in reader friendly tools.
- Lead on Inter Cluster assessments and Multi Sectorial Needs Assessments with ISG.
Monitoring
- Manage the (4Ws) database and derivative products, such as maps and dashboards
- Identify Needs and gaps for the sector;
- Inventory of relevant common Cluster data sets, including population data disaggregated by age and sex;
- Manage data on the humanitarian requirements and contributions ( financial, material, human as appropriate)
Dissemination and Access to Information for Stakeholders
- Manage inventory of relevant documents on the humanitarian situation, i.e. mission reports, assessments, evaluations, etc;
- Develop simple and effective methods to share information in an appropriate way (ie not all stakeholders have access to the same type of information systems) using internet, e-mail groups, hard copies, verbal feedback at cluster coordination meetings and dissemination to affected communities as part of accountability to affected populations; consider translation into local languages as appropriate.
Information Management Intra and Inter-Cluster Liaison
- Liaise with OCHA and IM Focal Points in other sector/clusters – share information as appropriate and identify and gather information from other sector/clusters which can inform sector response and preparedness decisions
- Work with OCHA to establish the systems and processes needed for effective information sharing with cluster partners related to inter-cluster coordination
- Liaise with local and national authorities on data – particularly to assess and access existing information
- Liaise with UNICEF Monitoring and Evaluation experts to gather and share information – especially for background data and sources of information
Training and capacity building of cluster partners
- Promote and support IM training and capacity building of the three HUBs coordination teams, cluster partners, humanitarian personnel and capacity building of humanitarian partners, as required.
To qualify as an advocate for every child you will have…
- First University Degree in a relevant field combined with 2 additional years of professional experience may be accepted in lieu of an Advanced University Degree.
- A minimum of two years of progressively responsible professional experience in data analysis information management, management of database and geographic sciences is required.
- Developing country work experience and/or familiarity with emergency is considered an asset.
- Fluency in English and Arabic (verbal and written) required.
For every Child, you demonstrate…
UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values
UNICEF competencies required for this post are…
(1) Builds and maintains partnerships (2) Demonstrates self-awareness and ethical awareness (3) Drive to achieve results for impact (4) Innovates and embraces change (5) Manages ambiguity and complexity (6) Thinks and acts strategically (7) Works collaboratively with others.
During the recruitment process, we test candidates following the competency framework. Familiarize yourself with our competency framework and its different levels: competency framework here.
UNICEF is here to serve the world’s most disadvantaged children and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, age, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, or any other personal characteristic.
We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF strongly encourages the use of flexible working arrangements.
UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check.
Remarks:
UNICEF’s active commitment towards diversity and inclusion is critical to deliver the best results for children. For this position, eligible and suitable females are encouraged to apply.
UNICEF appointments are subject to medical clearance. Appointments are also subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Government employees that are considered for employment with UNICEF are normally required to resign from their government before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason.
Only shortlisted candidates will be contacted and advance to the next stage of the selection process.
