Business Transformation Officer – Rotational P2, TECR Resource Management – Rome, Italy

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

DEADLINE FOR APPLICATIONS

Applications must be submitted by Friday, August 25, 2023 (11:59 PM CET)

WHY JOIN US?

• WFP is a 2020 Nobel Peace Prize Laureate
• WFP offers a highly inclusive, diverse and multicultural working environment
• WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship
• and other programs as well as through internal mobility opportunities
• A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and
• with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
• We offer an attractive compensation package (please refer to the Terms and Conditions section)

WHO WE ARE

The United Nations World Food Programme (WFP), is a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability, and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high-performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP), and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

ORGANIZATIONAL CONTEXT

These jobs are found in Headquarters (HQ). Job holders report to the Division or the designate, and work under the functional supervision of the Director, Information Technology (IT).

Job holders operate with minimal supervision across several business areas maintaining contacts with business counterparts to bring business needs into IT. They are heavily involved in day–to-day activities and analytical work. Job holders provide advice on business needs using their technical knowledge and experience. They may provide guidance to more junior staff.

JOB PURPOSE

Partner with the business to understand their needs and operating environment in order to transform business requirements into solutions exploiting IT capabilities and focusing on business satisfaction.

KEY ACCOUNTABILITIES (not all-inclusive)

• Capture, analyze and document (i.e. through diagrams, flowcharts, data models, user experience designs, storyboards) business requirements for IT solutions and services following WFP policies, standards and strategies.
• Communicate business requirements to business counterparts, for a shared understanding of the requirements and effective implementation of strategies/plans.
• Baseline and track business requirements through to implementation ensuring efficient management of change.
• Support TEC Sourcing Management to analyze cost reduction opportunities, and sources for TEC spend categories.
• Establish and maintain close partnerships with business counterparts to effectively meet their needs.
• Support or manage procurement programs and operational activities,following standard processes to contributing to successful procurement IT related services.
• Manage the service catalog of IT solutions offered to the business, including current, retired and those in the pipeline to ensure effective knowledge management.
• Manage alignment of IT service levels with SLAs for solutions or services focused on the business needs. Conduct survey on business satisfaction with IT solutions and services.
• Track and analyze vendor performance and generate reports to identify potential risks and make recommendations on the actions for the risk mitigation plans;
• Manage estimates, business cases, planning, risk identification, problem and issue management to ensure the effective delivery of IT solutions.
• Adhere to processes, procedures and templates for the Business Relationship Management, Business Analysis and IT Project Management functions to ensure compliance and consistency.

QUALIFICATIONS AND KEY REQUIREMENTS

Education:

• Advanced university degree in Computer Science, Economics, Commerce, Business Administration, Legal or Accounting or other relevant field, or First University degree with additional years of related work experience or trainings/course.

Experience:

• A minimum of three (3) years of relevant progressively responsible postgraduate experience in in developing and implementing complex organization programmes, initiatives, and projects.

Language:

• Fluency (level C) in English language.
• Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or Portuguese (a WFP’s working language)

MORE ABOUT YOU

• Has analysed major technical issues of projects and formulated recommendations.
• Has participated in the analysis and re-design of business processes or applications.
• Has conducted cost-benefit analyses to support project management.

WFP LEADERSHIP FRAMEWORK

These are the common standards of behaviour that guide HOW we work together to accomplish our mission.

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.

TERMS AND CONDITIONS

• This is an International Professional position and is open to all nationalities.
• Mobility is and continues to be, a core contractual requirement in WFP. The selected candidate will be employed on a fixed term as well as a rotational contract with a probationary period of one year.
• WFP offers an attractive compensation and benefits package, including basic salary, post adjustment, relocation entitlement, travel, visa and shipment allowances, 30 days’ annual leave, home leave, an education grant for dependent children, a pension plan, and medical insurance.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete, and includes your employment records, academic qualifications, language
• skills and UN Grade (if applicable).
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time
• Please contact us at wfprecruitment@wfp.org in case you face any challenges with submitting your application
• Only shortlisted candidates will be notified

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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