Resource Allocation Specialist

The position will support a variety of functions including:

 monitor and manage work queues for timely and accurate prioritization and assignment

of labor tickets

 Schedule International contractors to ensure timely response and on-site arrival as

requested

 Ensure work is in line with client requirements and contractual service level agreements

 Follow up on missing contractor code-offs

 Process On-Force work order approvals after verifying all deliverables have been met

Specifically, this position will be responsible for coordinating and scheduling a supplier resource pool to assist the dispatch team with any work that cannot be completed by Acuative technicians.

In an effort to improve on-time performance and SLA compliance, this position will engage partner contractors and independents for coverage as needed and proactively contact them at predetermined intervals before a job begin to ensure all expectations are clear and on track to

be met.

Follow-up coaching with suppliers on missed ETA’s to improve understanding of expectations and develop supplier relationships

Responsibilities

 Vendor Coordination/Support –Proactively communicating with contractors and internal

customers to ensure expectations are met

 Scheduling contractor tickets per Resource Allocation guidelines

 Preparing contractor transmittal sheets for A/P check runs

 Follow up / coach suppliers regarding missing code-offs

 Respond to contractor questions as needed

 Work on special projects as assigned by the Business Development Director

 Available as needed

Qualifications

 1-2 years of experience

 Excellent oral and written English communications skills

 Exemplary organizational skills

 Experience with MS Word, Excel, and PowerPoint

 Detail-oriented

 Proven teamwork skills

 Proven multitasking skills critical

 Experience working with external vendors

Working hours: Sunday to Thursday from 9 AM to 5:30 PM

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