Key Roles & Responsibilities :
Customer Relationship Management Roles & Responsibilities
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- Building and maintaining relationships with key corporate clients.
- Communicate and visit customers in order to meet their different needs and resolve their complaints quickly and effectively.
- Identifying new business opportunities with existing clients and potential clients
- Providing clients with information about new products or services of the bank that may be of interest to them.
- Identifying new business opportunities with existing clients and potential clients
- Negotiating contracts and agreements with clients
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Credit Analysis and follow-ups Roles & Responsibilities
- Implement credit analysis for the clients in cooperation with the various departments of the bank.
- Monitoring client’s existing accounts periodically to ensure that all credit terms mentioned in the approvals are applied.
- Actively following up on clients to pay installments on time to avoid any delays.
- Continuous monitoring of the various collaterals provided to the bank to preserve its rights
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Qualifications & Requirements :
- A bachelor's degree in business, marketing, finance, or a related field
- Full knowledge of Customer Relationship Management & all of corporate products and bank’s credit policy.
- A minimum of 3-5 years of experience in sales, account management, or business development in which (3) years at least in Bahrain
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Additional Key Competencies:
- Dynamic, self-motivated team player.
- Very skilled in applying credit policies.
- Keen in developing new skills
- Bank’s Institutional Knowledge.
- Strong communication and interpersonal skills
- Strong analytical and problem-solving skills
- The ability to negotiate and close deals
- Strong presentation and public speaking skills
- Experience working with key accounts and large corporate clients
- Strong understanding of business processes and financial concepts
- Leadership, time management and organizational skills
- Understanding of customer relationship management (CRM) software
- Ability to work in a team environment
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Nationality: Any, with permanent residency in Bahrain
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