MEAL Manager, Syria, and Jordan Response Programme

War Child believes no child should be part of war. Ever. Children have the right to grow up in peace, free from fear and violence. To develop their full potential and become the person they want to be. War Child makes a lasting impact. By protecting children from violence and offering psychosocial support and education. We unleash the children’s inner strength with our creative and involving approach. And inspire as many people as we can to participate in our cause. War Child is both implementing its own programmes and cooperating with a variety of partner organizations in 14 countries around the world.

War Child Holland is looking for: MEAL Manager, Syria, and Jordan Response Programme Based in Amman, Jordan (National Contract)

War Child Holland (WCH) is an international non-governmental organization that works exclusively to improve the well-being and resilience of children and youths affected by violence and armed conflict. As a learning organisation, War Child (WCH) continuously enhances its services to children affected by war and conflict. This includes striving to become a networked expert organisation, able to mobilise and provide services and technical assistance within and outside the organisation, as well as across programme teams in its various country offices.

Objective of the Job

The MEAL Manager is leading all monitoring, evaluation, accountability and learning processes in the Syria/Jordan response office. This role ensures that all MEAL activities are in line with global War Child standards, and that effective processes are built into the project life cycles. The MEAL Manager offers technical input on the development and improvement of planning, monitoring and evaluation systems, manages the Country Office MEAL Unit, and guides capacity building on these technical areas across operational hubs and for local partner organisations.

Position in the Organisation

The MEAL Manager reports to the Head of Programme Quality & Development and has line management responsibilities over 2-4 other MEAL staff.

Result Areas

Manage monitoring, evaluation, accountability and learning processes

• Identify the need for and develop new tools in collaboration with the sector-specific Technical Advisors and Implementation teams, to address any gaps in information.
• Manage the implementation of a MEAL system with associated documentation, processes and standards, tools, templates, and databases, to optimise planning, managing, and reporting on policies, programmes and projects, in accordance with WCH Global Monitoring Framework.
• Act as the primary placeholder of MEAL data collected through projects and support the team in presenting this on country level through interactive dashboards.
• Maintain, improve, and adapt accountability channels to support programming that is participatory and responsive to the views of the children and communities we work with.
• Support MEAL team to develop reports using the information and data obtained, ensuring that these are shared with the team, partners, and communities, to develop feedback loops of information.
• Ensure partners are empowered to lead on projects to ensure work is locally driven/centered.

Manage third-party monitoring and evaluation activities

• Lead on planning for and conducting needs/contextual assessments, reviews and evaluations through third-party monitoring/evaluation entities or partners.
• Manage third party monitoring and evaluation contracts from end-to-end, including procurement, contracting, tools development, delivery of final reports, and dissemination.
• Ensure that third-party quantitative and qualitative findings inform decision-making and planning in the Country Office.

Training, capacity building and line management

• Manage the Country Office MEAL team to ensure that project-level data is collected and analysed in a systematic manner, all deadlines are met, and key questions on the projects area addressed through the data collected.
• Ensure the MEAL components of projects are implemented through guiding, supporting, and building the competency of the staff of War Child and partner organisations.
• Support MEAL team to engage with local partner organisations and build their capacity on MEAL systems and tools and ensure that these are being used in an efficient and effective way throughout the project lifecycle.
• Support the professional development of the MEAL team, engage them in the project cycle and increase levels of input and complexity.
• Host learning events for the MEAL team, partner M&E staff, and the wider War Child country office when appropriate.

Advising and informing

• Act as a point of contact for internal and donor/peer agency questions regarding MEAL as an area of expertise (in particular with country Technical, Implementation and Finance teams).
• Contribute to new proposals, develop log frames, and advise on key indicators as outlined by the War Child Global Monitoring Framework, coordination bodies, peer agencies, partner capacities and donor requirements.
• Provide advice, information, and assistance, both on request and on own initiative, for organisational projects, activities, partners, and the associated reporting.
• Lead on the generation of data information for annual reports and plans, internal and external reporting, and budget control.
• Provide guidance to MEAL, project and partner team members on War Child’s internal data protection framework which aligns with the EU General Data Protection Guidelines.

Coordination and networking

• Maintain a network of internal and external contacts relevant to the position, represent War Child in relevant technical working groups as needed.
• Grow and nurture a network with stakeholder organisations.
• Initiate and develop exchanges of information and knowledge relating to the MEAL Manager’s area of policy. Instructs, informs and advises internal and external stakeholders.
• Participate in donor and partner meetings when required to facilitate information sharing.
• Liaise with other War Child M&E colleagues both at the Home Office in Amsterdam and in other country offices to help facilitate the exchange of best practice, tool development, and promote learning.
• Liase with other thematic experts at War Child to support reaching organizational goals and improving programs.

Knowledge and Experience

• Relevant academic background (eg: development, research, social science, statistics)
• Demonstrated knowledge of quantitative and qualitative MEAL systems and tools – especially Excel, Kobo, and database management (PHP, MySQL).
• Minimum 5 years active MEAL experience in humanitarian or development programming.
• Proven ability to work productively with a variety of stakeholders to run participatory processes and meet tight deadlines with an emphasis on quality.
• Experience in designing, conducting, and training on qualitative interviews and focus group discussions with vulnerable persons as well as a variety of stakeholders.
• Experience in programming for children and/or experience in methods and methodologies in understanding programme progress and effectiveness for children desirable.
• Experience in data analysis and assessments.
• Commitment to local capacity building and the ability to engage local stakeholders and communities in the project design and implementation.

Skills and competencies

• Critical thinking and strong analytical skills
• Strong reporting and writing skills – i.e. excellent data interpretation skills and an ability to translate and present complex ideas into simple concepts and graphics/messages, in a convincing and unbiased manner.
• Strong technology skills especially in databases, Microsoft office suite, and OpenAI.
• Ability to identify needs/gaps and work towards solutions.
• Commitment to training, capacity building, and collaboration with local organisations.
• Excellent inter-personal and communication skills, maintaining close working relationships with local authorities, international NGOs, and local NGOs and associations.
• Excellent management skills, teamwork and flexibility.
• Commitment to a high level of confidentiality with sensitive information.
• Fluency in spoken and written Arabic and English.

We Offer

• A dynamic and challenging work environment, with opportunities to grow and enhance your skills.
• A fair salary and comprehensive secondary benefits including opportunities to develop professionally.
• Working as part of a multinational team who is hands on to make change happen!

Contract : The duration of the contract is 12 months with the intention to extend depending on performance and fund availability.

Job location: Amman, Jordan. The successful candidate must be eligible to work in Jordan. Travelling to country offices of War Child Syria Response, its affiliates and elsewhere is required to fulfil the obligations of this role.

How to apply

Interested and qualified candidates are invited to apply by 31 July 2023 by uploading their CV and a short cover letter, in English, using the following hyperlink: MEAL Manager Application Form

Disclaimer: Only applications received via our website following the link above will be processed. War Child will be reviewing applications on a rolling basis and reserves the right to either close the vacancy if a successful candidate is identified prior to the deadline, or the closing date for the vacancy might be extended. If so, and you have not yet heard from us, your application will remain live.

By submitting your application you certify that all of the statements made in your application are true, complete, and correct and are made in good faith. You understand that falsifying, misrepresenting or intentionally withholding information will be ground for rejection of your application or withdrawal of any offer of appointment or, if an appointment offer has been accepted, this will be ground for employment sanctions, such as, but not limited to, instant dismissal. In addition, you understand that you need to submit a Criminal Record Certificate and failure to submit, will result in no establishment of an employment relationship. War Child is an international organisation, and we are committed to be a diverse and inclusive employer, placing human and child rights at the Centre of our existence and work. We hire our new colleagues based on their talents, competences and shared values; we do not distinguish them based on their age, gender and gender identity, race, color, ethnicity, religion, culture, sexual orientation, disability etc.

The safety of children is essential to War Child. War Child does not tolerate or accept any form of abuse. This subject is addressed in our recruitment and selection procedures.  Moreover, the accepted candidates will be required to state their commitment/intent to be aware, consider and adhere to the minimum standards

applicable in development and humanitarian settings, such as humanitarian values and principles, Sphere Humanitarian Charter, Standards in the Humanitarian Standards Partnership, Core Humanitarian Standard, International Humanitarian Law, Code of Conduct for the International Red Cross and Red Crescent Movement and Non-Governmental Organizations (NGOs)

in Disaster Relief and IASC Six Core Principles Relating to Sexual Exploitation and Abuse.

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