Strategic Communication Officer CST L2_WFP Burkina Faso
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, color, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
ABOUT WFP
The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.
ORGANIZATIONAL CONTEXT
In Burkina Faso, WFP provides emergency food assistance to millions of people exposed to hunger across the country including internally displaced persons, school children, pregnant women, and nursing mothers.
WFP also works with various partners to strengthen the resilience of communities to climate shocks and stresses through the construction and rehabilitation of assets such as water towers, community farms and pastures, allowing families to grow and harvest more food for themselves. Since January 2023, WFP in collaboration with the Government of Burkina Faso, has been increasing its operational capacity to deliver vital food assistance using three heavy lift helicopters to 14 hard-to-reach locations due to insecurity.
JOB PURPOSE
The Strategic Communications Officer will support the Burkina Faso Country Office in defining and implementing effective external communications plans, working closely with the country director to ensure communication activities support the Country Office objectives.
KEY ACCOUNTABILITIES (not all-inclusive)
Under the direct supervision of the Head of Partnerships, the overall guidance of the Country Director and in close consultation with the Regional Communications Advisor, the Strategic Communication Officer will undertake the following activities:
- Create, edit and revise various communication products, including speeches, factsheets, Annual Country Reports, talking points, Media Messages, opinions, preface, foreword, web-articles and social media texts in a consistent and coherent manner across all communication platforms.
- Produce, and edit compelling communication materials that support fundraising, advocacy and awareness raising on food security and nutrition issues in the country.
- Contribute to communications through research and analysis for preparation and distribution of information products.
- Analyze the communicational landscape related to WFP operations in Burkina Faso and propose adapted communication strategies according to the changing needs and context.
- Support implementation of the Country Office communication strategy and communication activities while ensuring all communication channels including radio and television are used in a timely and appropriate manner.
- Work with key internal role-players to brainstorm content ideas, in line with the CO strategy and in support of various programme initiatives.
- Implement internal communication activities to ensure that employees support the CO mission, values, and objectives by putting together CO-wide newsletters, memos, reports, workshops, and presentations.
- Support in developing relationships with members of the media and in responding to requests for information.
- Edit and proof-read written documents prepared by the Country Office, including checking spelling, jargon, acronyms and other abbreviations, etc. The drafting and editing work may require some additional research and coordination with relevant units/offices.
- Translate into French/English all relevant documents including ACRs, Country Strategic Plans, Standard Operational Procedures, Press Releases, etc.
- Ensure all written work is authentic, original, and appropriately cited and/or referenced.
- Support any other writing tasks related to communications, as required.
- Lead and evaluate communication campaigns in the country.
- Any other duties as determined by the supervisor.
4Ps CORE ORGANISATIONAL CAPABILITIES
Purpose
- Understand and communicate the Strategic Objectives: Utilizes understanding of WFP’s Strategic Objectives to communicate linkages to team objectives and work.
- Be a force for positive change: Proactively identifies and develops new methods or improvements for self and immediate team to address work challenges within own work area.
- Make the mission inspiring to our team: Identifies opportunities to further align individual contributions with WFP’s mission of making an impact on local communities.
- Make our mission visible in everyday actions: Helps colleagues to see the link between their individual tasks and the contributions of their unit’s goals to the broader context of WFP’s mission.
People
- Look for ways to strengthen people's skills: Is able to identify, support and encourage focused on-the-job learning opportunities to address gaps between current skillsets and needed future skillsets for WFP.
- Create an inclusive culture: Recognizes the contributions of teammates, and encourages contributions from culturally different team mates to recognise the value of diversity above and beyond just including it in programming for beneficiaries.
- Be a coach & provide constructive feedback: Provides and solicits ongoing constructive feedback on strengths and development opportunities to help develop individual skills, whilst also helping others identify areas for improvement.
- Create an “I will”/”We will” spirit: Sets clear targets for self and others to focus team efforts in ambiguous situations (e.g., unprecedented issues and/or scenarios).
Performance
- Encourage innovation & creative solutions: Thinks beyond team’s conventional approaches to formulate creative methods for delivering food aid and assistance to beneficiaries.
- Focus on getting results: Maintains focus on achieving individual results in the face of obstacles such as volatile or fragile environments and/or organizational roadblocks.
- Make commitments and make good on commitments: Takes personal accountability for upholding and delivering upon team’s commitments and provides assurance to stakeholders.
- Be Decisive: Demonstrates ability to adjust to team’s plans and priorities to optimize outcomes in light of evolving directives, while also responding quickly in high-pressure environments, such as in emergency settings.
Partnership
- Connect and share across WFP units: Demonstrates an understanding of when and how to tactfully engage other units in conversations on impact, timing, or planning.
- Build strong external partnerships: Networks regularly with key external partners using formal and informal opportunities to understand each partner’s unique value proposition, and to build and strengthen relationships.
- Be politically agile & adaptable: Demonstrates ability to adapt engagement approach in the context of evolving partner circumstances and expectations.
- Be clear about the value WFP brings to partnerships: Demonstrates ability to articulate to internal and external audiences the value that individual contributions and immediate teams bring to partnerships.
FUNCTIONAL CAPABILITIES
Capability Name | Description of the behaviour expected for the proficiency level |
Media and Influencer Relationship Management | Demonstrates ability to formulate and maintain strong relationships with key media and influencers. Leads in implementing identified strategy to raise the profile of WFP, build relationships and further organisational aims. |
Media and Communication Expertise | Provides guidance to team members in facilitating open and informative verbal and written communication between media and influencers. Directs a team in the preparation of tailored written reports, presentations materials. |
Specialised Knowledge in Communications | Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy. |
Sociopolitical Contextual Understanding | Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making. |
Communication Strategy and Planning | Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement. |
STANDARD MINIMUM QUALIFICATIONS
Education: Advanced University degree in communication, journalism, public relations, international relations or related disciplines,
Language: Fluency (level C) in both French & English languages
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
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- Proven professional experience of at least 5 years in strategic communications in emergency context, with strong writing skills and content development for international organizations or media entities.
- Previous strong experience using advanced and latest multimedia softwares such as Adobe packages, Canvas, etc.
- Has gained experience in specialized communications practices and applies this to all activities.
- Has managed small teams of staff with related areas of expertise in the delivery of innovative communications projects.
- Has provided support in leading projects and input into function policies
TERMS AND CONDITIONS
- This Position is offered as an International Consultancy role at Level 2/P3 for a period of 6 months renewable starting asap.
- The Position is to be based in WFP Burkina Faso Country Office of Ouagadougou, with some travels expected in WFP field offices
- NB: Please note that Ouagadougou is now a non-family duty station, meaning that personnel will not be allowed to bring their family with them for this assignment.
DEADLINE FOR APPLICATIONS
If interested, please submit your application for this position before Monday 10th July 2023, Midnight Ouagadougou time.
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment.
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.