Social Media Account Manager
We Are Hiring!
GHS Holding Is hiring an account manager who will be responsible to sustain a long-term business partnership with all the clients of the company. They are expected to manage all business activities and proactively offer support for anticipated needs.
Responsibilities
Serve as the lead point of contact for all customer account management matters
Build and maintain strong, long-lasting client relationships
Negotiate contracts and close agreements to maximize profits
Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
Ensure the timely and successful delivery of our solutions according to customer needs and objectives
Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
Prepare reports on account status
Assist with challenging client requests or issue escalations as needed
Create paid ads on social media for clients and report back to the marketing manager
Oversee each phase to ensure staff meets deadlines
Collaborate with PR and sales staff to create
Requirements and skills
Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
Experience delivering client-focused solutions to customer needs
Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
Excellent listening, negotiation and presentation abilities
Strong verbal and written communication skills
BA/BS degree in Business Administration, Sales or relevant field
a uniform message
Meet with clients to establish project scope and budget
Coordinate with the client and the marketing team for photography sessions and events.
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