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Sales Specialist
Wafii is searching for a salesperson to join our team and help increase sales, expand the customer base locally and nationally, and contribute to rapid growth. The ideal candidate will have excellent interpersonal and customer-service skills and be a cheerleader for the brand, both internally and externally. We’re proud to support our salespeople not only with comprehensive benefits and an attractive commission structure but also with opportunities for professional growth. The right salesperson for this role will be someone who wants to grow and thrive while exceeding their quota and contributing to the company’s success.
Objectives of this role
- Represent the brand in a professional manner that results in repeat business and a positive customer experience
- Identify lead opportunities as well as the potential for upsells
- Meet or surpass sales quota expectations
- Speak with customers to understand their needs and resolve any issues
Responsibilities
- Interact regularly with customers to understand their needs and recommend the right products and services
- Utilize industry software and technology effectively to improve the customer experience
- Participate in training and seek opportunities for improving operations
- Develop and apply in-depth knowledge of products and services to answer customer questions and determine appropriate solutions
Required skills and qualifications
- Outstanding interpersonal and customer-service skills, especially in high-stress situations
- Strong business acumen and sense of ethics
- Excellent problem-solving skills
- Ability to work independently while contributing to team efforts
Preferred skills and qualifications
- One or more years of sales experience, ideally within the F&B Industry with applications such as Talabat, Careem, Foodics etc.
- Familiarity with relevant sales software and technology
- Sharp negotiation and time-management skills
