AV/VTC Scheduler / Technician

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Your Impact

Jacobs is seeking a qualified Information Technology (IT) professional to support the USSOCOM SITEC II Enterprise Operations and Maintenance (EOM) contract. Your career at Jacobs enables USSOCOM to fulfill its mission to “Provide fully capable Special Operations Forces (SOF) to defend the United States and its interests and synchronize planning for global operations against terrorist networks.” As a member of our team, you will support the vice president of the Enterprise Operations Group (EOG) as we partner with SOF military and civilian members to provide world-class IT services and support that connects over 60,000 users around the world in the areas of software development/maintenance, network services, security, end-user computing, and test and evaluation.

Job Description

A/V and VTC Room System Design Engineers shall design and support complex, integrated conference room A/V and VTC systems, assist in the ongoing support and maintenance of existing conference room A/V and VTC systems throughout the enterprise, provide technical support and assistance for associated conference room A/V and VTC incident reports and problems, and work with other technology teams to address integrated conference room A/V and VTC challenges. A/V and VTC Room System Design Engineers must be well versed in the control and integration of multi-room A/V and VTC systems.

Typical duties include

• Participating in requirements discussions and developing roadmaps
• Partnering with Architects and Engineers (A&E) to develop designs
• Maintaining an in-depth technical and business knowledge of A/V and VTC industry directions and trends
• Maintaining an in-depth knowledge of industry-standard A/V and VTC components and their associated installation practices
• Delivering integrated conference room A/V and VTC solutions on schedule and with the highest quality
• Provide advice, guidance, and subject matter expertise to ensure that Government schedule, performance, and budget targets are met
• Providing support to operations and support teams, including root cause analysis when conference room A/V and VTC issues arise
• Coordinating and managing the design and installation of integrated commercial A/V and VTC solutions
• Integrating A/V and VTC systems in an enterprise environment
• Project management of Contractor A/V technicians and third-party A/V and VTC installation teams
• Defining standard installation guidelines for conference room A/V and VTC equipment
• Understanding the interface between conference room A/V and VTC equipment and video teleconferencing codecs

Here’s What You’ll Need

Qualifications

Required Clearance TS/SCI

Education Requirements None

Certification Requirements

• DoDD 8570.01-M IAT II or higher

Experience Requirements

• At least 4 years of experience supporting and troubleshooting AV/VTCs equipment in Government environment, as well as troubleshooting and fixing AV/VTC hardware and software.

Essential Functions

Work Environment

• Work will be performed inside a large facility. An inside environment may be a cubicle (considerations close quarters, low to moderate noise, bright or dim lighting). Outside work may include various environmental conditions including hot, dusty, cold, icy and windy climates.
• Work may include travel with the military to participate in exercises in austere conditions.
• Employment may be in potentially dangerous areas, including combat or war zones. This might involve the possibility of suffering harm by dangerous forces or friendly fire. These dangers are inherent to working conditions in a dangerous environment.
• Work assignments vary based on client requirements.

Physical Requirements

• Must meet and maintain CENTCOM physical requirements for deployment. Qualification standards are determined by CENTCOM.
• Sitting at desk. Phone use and PC or laptop. Filing required. May require lifting and carrying computer equipment, boxes of supplies or files up to 50 lbs. Extended periods of sitting while on PC/laptop or phone.

Equipment and Machines

• General office equipment, which includes telephone, fax machine, copier, PC/laptop, and other miscellaneous office equipment.
• Servers, switches and other computer equipment used to support network operations.

Attendance

• Regular attendance in accordance with established work schedule is mandatory. Shift Work is required to support operations (to include nights and weekends). It is important to be able to work any shift/designated hours required
• You may be asked to continue performance in support of a war, contingency, or exercise (this includes Contingency operations; Humanitarian or peacekeeping operations; or Other military operations or exercises designated by the Combatant Commander). This performance in support of U.S. military forces may require work in dangerous or austere conditions.
• You may be asked to continue performance during inclement weather or other conditions when others are not permitted to work.
• Position requires at least 1-year commitment. Early termination or transfer from this position to a CONUS location may result in wage garnishments for relocation, travel and other expenses paid by the company.

Travel

• Extended Continental and Oversees travel will be required. May be required to attend off site meetings. Must obtain a current passport and applicable visa(s) prior to arrival in country. Must maintain a current passport and applicable visa’s in good standing.
• Work may include travel with the military to participate in exercises in austere conditions.

Other Essential Functions

• Employment is contingent upon obtaining all required certifications within the timeframe specified in a waiver by the government (if applicable) and maintaining required certifications through the duration of the contract. Failure to obtain/maintain required certifications will result in disqualification for this position and could result in termination.
• Candidate must exhibit a professional behavior that promotes teamwork, fosters cooperation, and enhances productivity in the workplace. Must be well organized with the ability to coordinate, prioritize and execute multiple tasks simultaneously in a high-pressure environment. Ability to communicate verbally and in writing to work effectively with a variety of foreign national, government, military and contractor personnel at all levels. Must be able to interface effectively with individuals at all levels of the organization. Grooming and dress usually business casual, but dependent on client’s standards.
• Must not pose a safety hazard to employees working in the same general area.
• The position for which you are applying for requires a US government security clearance. This is to advise you, that should you be extended an offer, if you possess a dual citizenship (i.e., citizen of the US and another country), to be granted a clearance you will be required to relinquish your citizenship in the foreign country.

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