REACH Information Management Assistant

12 يونيو، 2023

0 1 2 دقائق

Objectives:

The REACH Database Assistant is responsible for providing a range of database functions and supports to REACH -regional office projects, it also will be responsible for providing support for any IT technical issue, and the REACH Database Assistant will write the SoPs and Training materials for anything related to the Database Department.

Duties and Responsibilities:

IT & Networking

• Operate the Help Desk, providing technical support and troubleshooting for users’ hardware, software, and printers/copier.

• Ensuring the highest network day to day availability and good performance of the IT network and communications.

• Maintain and administer Backed up copies of Servers and client PCs data to prevent accidental loss.

• Understand and follow appropriate IT procedures, and support user awareness of IT systems and procedures.

• Maintenance for Network Cables and Points, make sure that all the cables are in good shape and there are no losses.

Database and Servers

• Ensure that all inputs and outputs for the Database team are filed on the REACH server, in line with the designated filing system.

• Ensure that backup system is running on all storage systems being used (local servers, mobile data collection servers, cloud storage).

• Oversee all data entry supporting REACH assessment projects.

• Collect and file all support documents needed for the database.

• Follow the Department work plan.

• REACH workload permitting, providing support to REACH/ACTED MENA programs databases providing data outputs upon request.

• Test all DB Products and do follow-ups.

Capacity Building and Documentation

• Writing Standard Operating Procedures (SOP)s.

• Writing Training materials.

*ACTED's proposed monthly salary: 745 JOD's

Skills

Bachelor’s degree in computer Since or Computer Information System or a related field;
Excellent writing and communication skills;
Ability to work under pressure in a high-pace environment;
Good organisational and prioritisation skills;
Willingness to learn and capacity to innovate
Good command of at least one major database technology, (for example: Sql , Excel), in addition to good general knowledge of database management.
Strong problem-solving skills to fully research the problem and determine the best solution.
Experience with IT technical support.
Experience with Quality Assurance (Preferred).
Basic networking skills including TCP/IP, and Network cabling and infrastructure.

Essential Qualifications:

Knowledge in at least one of the Object-oriented programming languages ( Java, JavaScript, Python, R, Objective-C, C++,…)
Detailed understanding of databases
Very Good in Microsoft Excel
Fluent English and Arabic (written and spoken);

Preferred Qualifications: