Student Counsellor

At Glinks International, we are seeking experienced Admission Counselors with exemplary communication skills, focus, a go-getter attitude to reach sales target metrics by converting prospective students into confirmed admission achieving set performance goals. The most essential part of this post is to meet the monthly assigned sales target.

Key Responsibility Areas
1. Explaining courses details and admission procedures to the prospective students and their parents through phone calls, emails, face-to-face meetings.

2. Supporting prospective students throughout the admission process by answering their queries and helping them complete the required documents as per the admission process.

Attractive Incentive packages along with Salary, Company Visa, Medical Insurance, and other travel and leave benefits as per government regulations form a set of Staff Benefits Provided.

Job Description:

1. Lead Management
Manage leads from digital campaigns and from various online sources including walk-ins.

2. Counselling, Conversion, Payments, and Reporting

• Provide information on courses, eligibility, duration, fee level, suitability to career, etc.
• Verify documents and credentials as per need
• Convert to admission
• Follow up on registration and fee payment

3. Customer service:
Ensure a pleasant experience for all the prospective learners
Help them in their transactions for admissions/fee payment/course progress etc

Desired Candidate Profile

Qualification and Experience:

• Proficiency in English is a must.
• Graduates with minimum of 2-3 years experience in Sales/Tele-sales/admissions counseling in the education/training sector
• Preference will be given to candidates with Customer Support, Sales, Student Counselling experiences with banks/Insurance/training Institutes/ Universities and schools.

Skills and Knowledge

• Admissions counseling
• Lead conversion
• Data maintenance
• Maintaining Excel reports

Competencies

• Excellent communication skills, verbal and written
• Analytical ability
• Achievement orientation
• Assertive nature
• Customer focus

Company Industry

Education / Training / Teaching / Academics

Working Hours: 10:00am – 6:30 pm[8 hours + 1/2hour break].
Weekly Off: Monday
Job Location: Doha
Job Types: Full-time.
COVID-19 considerations:

All Standard Operating Procedures laid out for Covid-19 are followed at all times.

Experience:

• Sales: 2 years (Preferred)

Experience:

• Customer Support: 2 years (Required)

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