Key Roles & Responsibilities:
- Provide support for application configuration and upgrades, Vulnerability management and problem analysis and resolution for application problems and coordinate with Application providers
- Participate in IT project implementation & excitation
- Act as system analysts for business requests
- Provide support for application end users
- Participates in the development, testing and implementation of disaster recovery plans to ensure services availability and resiliency
- Develops applications by customizing, setting up and maintaining systems, tools and software environments to provide dedicated facilities for developers to complete their tasks.
- Participates in the study of new versions and amendments and follows up the stages of examination and application to the production environment.
- Provides support and follow up to all banking systems.
- Receives employee complaints for all systems and records them on the user support system and finds appropriate solutions to them.
- Provide support for daily , monthly ,Quarterly and yearly reporting cycle
- Act as IT operator in case of absence of primary IT operator
Qualifications & Requirements :
- Bachelor's degree in Computer Science, Computer Engineering or any related field
- Prefeed knowledge in banking solutions i.e (Core banking, Mobile banking , payments, ATM , Data warehouse )
- Knowledge in SQL , Databases , Java , XML , Windows , Linux , servers and basic security
- (3) Years as a minimum in any related fields
Nationality: Any, with permanent residency in Bahrain .
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