Human Resources Officer (NOB), Fixed Term Contract, Harare, Zimbabwe

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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

Are you a seasoned Human Resources professional interested in further developing your professional experience while contributing to ending global hunger? Are you passionate about helping those in need? Would you like to join a global organisation investing in its people?

If so, an exciting & fulfilling career awaits you! Join our diverse and passionate team that works on varied and international projects directly contributing to saving & changing millions of lives around the globe.

DEADLINE FOR APPLICATIONS

Applications must be submitted by Wednesday, 19 June 2023 (11:59 PM CAT).

WHO WE ARE

The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP) and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

WHY JOIN US?

• WFP is a 2020 Nobel Peace Prize Laureate
• WFP offers a highly inclusive, diverse and multicultural working environment
• WFP invests in the personal & professional development of its employees through a range of trainings, accreditation, coaching, mentorship and other programs as well as through internal mobility opportunities
• A career path in WFP provides an exciting opportunity to work across various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe
• We offer an attractive compensation package (please refer to the Terms and Conditions section)

ABOUT WFP TALENT ROSTERS

The Talent Pool is an excellent opportunity for a career within WFP. WFP Zimbabwe is building a pool of highly qualified and dynamic talents interested in working with WFP. Successful candidates will be placed in a roster for a period of three years and two years for female and male candidates respectively, ready for deployment whenever a Fixed Term, Service Contract (SC) or Special Service Agreement (SSA) positions arise. Selected candidates may be posted in any of our WFP offices in Zimbabwe.

JOB PURPOSE

This job is located in Harare, Zimbabwe. The Human Resources Officer will report to a senior HR Officer or the designate.
Job holders operate with minimal supervision and provide guidance to junior staff to ensure that operational and project objectives are achieved. They are heavily involved in day–to-day activities and analytical work. Job holders provide advice on low complex issues, applying HR rules, regulations and expertise in making determinations and recommendations across a range of activities

The Human Resources Officer is expected to deliver a professional, client-focused HR services, partnering with managers to implement HR solutions in line with WFP corporate priorities.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Contribute towards the development of country specific plans and processes, and deliver HR operational activities or projects, following standard processes and ensuring alignment with wider WFP policies.
2. Provide advice to managers and employees, understanding their needs and ensuring policies, procedures, processes, systems and tools are available and correctly applied to support them.
3. Provide effective management of the employment relationship between WFP and its staff, by administering conditions of service, contracts and appropriate entitlements, and resolving employee relations issues.
4. Contribute to staff capability building, working with managers to understand individual skills and business requirements, and organizing/delivering development solutions which equip people with the skills and knowledge required to meet current and future challenges.
5. Deliver onboarding activities which ensure new employees have a positive experience of WFP, and are successfully integrated into their new role and the organisation.
6. Contribute to building and managing talent within WFP, working with managers to understand their needs and delivering solutions to recruit, retain, manage and develop a high caliber workforce to deliver business objectives.
7. Support organizational design activities that enable senior management to define and organize structures and jobs, and allocate people to the right places in order to improve efficiency.
8. Guide and supervise junior staff, acting as a point of referral and supporting them with analysis and queries.
9. Collate and analyse data for the preparation of accurate and timely reporting, supporting a WFP wide view of HR activities that enables informed decision-making and consistent information for stakeholders.
10. Contribute to continuous improvement by implementing new/updated HR policies, procedures and systems and recommending improvements to ways of working.
11. Other as required.

Learning and Development

Support staff capability building, working with managers to understand individual skills and business requirements, and organizing development solutions which equip people with the skills and knowledge required to meet current and future challenges.

Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals, surveys, consultation with line managers and staff members, as needed.

Design and implement a robust learning and development plan from the learning needs for the Country Office leveraging available resources to build a learning culture

Promote a Learning Culture through championing the utilization of WeLearn through innovative and creative solutions that will foster a culture of organizational learning.

Support and deliver onboarding activities to ensure new employees have a positive experience of WFP and are successfully integrated into their new role and the organization.

Performance Management

Support the implementation of an appropriate Performance management approaches that ensure evaluations are conducted on time and the quality.

Suggest career paths and support plans for specific staff.

People Management

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Work with the Head of HR to lead and develop HR staff through coaching and mentoring while ensuring team leadership and cross-functional collaboration

Support and advise staff and management as appropriate to improve relations, achieve consensus and resolve issues.

Contribute to building and managing talent within WFP, while working with managers to understand their needs and delivering solutions to recruit, retain, manage and develop a high calibre workforce to deliver the set objectives.

Contribute to the improvement of human resources services and ensure client satisfaction and promote service excellence

QUALIFICATIONS AND KEY REQUIREMENTS

Education:

You have:

Advanced university degree in Human Resource Management, Public or Business Administration, Industrial Psychology or other relevant field, or First University degree with additional years of related work experience or trainings/courses.

Experience:

You have:

Three or more years of postgraduate professional experience in Human Resources with an interest in international humanitarian development.

Language

You have:

Fluency (level C) in written and spoken English language and the local language/s.

KNOWLEDGE AND SKILLS

You have:

1. Ability to analyze data, draw conclusions and recommend a course of action.
2. Knowledge of, or the ability to quickly assimilate, UN/WFP specific processes and systems.
3. In-depth Knowledge of general Human Resources practices and methods, gained through relevant technical training and experience.
4. In-depth experience in Performance Management, design and delivery of Learning and Capability Development activities and Talent Acquisition strategies.
5. Basic understanding of HR principles and their application to respond to and resolve general HR queries.
6. Ability to develop and maintain relationships with a wide range of individuals.
7. Ability to lead, develop, coach and support a high performing team.
8. Strong written and oral communication skills, attention to detail. Articulate, influential, concise, and able to negotiate.
9. Excellent inter-personal skills. Experience of working with colleagues located dispersedly, able to build strong working relationships, gaining trust and mutual respect; being flexible, responding to perspectives and being assertive when appropriate.
10. Excellent organisational skills. Ability to manage time and tight schedules, work effectively under pressure. Using own initiative, with a creative approach to problem solving.

WFP LEADERSHIP FRAMEWORK

These are the common standards of behaviour that guide HOW we work together to accomplish our mission.

Leads by Example with Integrity	Drives Results and Delivers on Commitments	Fosters Inclusive and Collaborative Teamwork	Applies Strategic Thinking	Builds and Maintains Sustainable Partnerships
Lives the WFP values and shows humanity and integrity by role modelling care for others	Delivers on commitments and adapts readily to change	Is inclusive and collaborative, and contributes to a culture of learning and personal growth	Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things	Builds and nurtures external partnerships and collaborates with partners to deliver common objectives

Different expectations of behaviour are defined depending on your grade and role/responsibilities within WFP.

TERMS AND CONDITIONS

WFP offers an attractive compensation and benefits package in line with ICSC standards (http://icsc.un.org) including basic salary, 30 days’ annual leave, a pension plan, and medical insurance.

Qualified candidates are requested to submit their application via E- Recruitment attaching a signed application letter, a Curriculum Vitae.

This advert is open to nationals of Zimbabwe Only. Female candidates with relevant qualifications and experience are encouraged to apply.

WFP DOES NOT CHARGE A FEE AT ANY STAGE OF THE RECRUITMENT PROCESS (APPLICATION, INTERVIEW MEETING, PROCESSING, OR TRAINING).

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• We strongly recommend that your profile is accurate, complete and includes your employment records, academic qualifications, language skills and UN Grade (if applicable)
• Once your profile is completed, please apply, and submit your application.
• Please make sure you upload your professional CV in the English language.
• Kindly note the only documents you will need to submit at this time are your CV and Cover Letter
• Additional documents such as passport, recommendation letters, academic certificates, etc. may potentially be requested at a future time.
• Only shortlisted candidates will be notified.

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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