Business Support Assistant (Information Technology), SC5, RB Dakar

👉 Vacancy Announcement n°: 827386

📢 Job Title: Business Support Assistant, SC5

📌Type of Contract: Service Contract

⭐ Grade: SC5

✅ Unit / Division: TEC

⚡ Duty Station: Dakar

✨ Duration: 12 Months (Renewable subject to satisfactory probation and/or availability of funds).

⏰ Closing date: 19 June 2023

This position is open ONLY to Senegalese nationals. Non-Senegalese applicants will be disqualified. Please submit your application only after updating your CV

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance. Female Candidates are strongly encouraged to apply.

ABOUT WFP

The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operates in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability, and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger. At WFP, people are at the heart of everything we do, and the vision of the future WFP workforce is one of diverse, committed, skilled, and high-performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: UN World Food Programme (WFP), and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.

PURPOSE:

To deliver a wide range of business support processes and activities for IT administration services, to facilitate effective service delivery.

ACCOUNTABILITIES/RESPONSIBILITIES:

Under the direct supervision of the Head of Unit (Information Technology or TEC), the Business Support Assistant (TEC) SC 5 will be responsible for the following: (not all-inclusive, nor exhaustive):

1. Collate information for inclusion in reports, documents and correspondence, to support the effective work of other staff.
2. Respond to standard queries and provide timely and accurate guidance.
3. Process and manage routine administrative and financial tasks in various functional areas, to contribute to the effective and timely management of resources
4. Manage and maintain records and databases, to ensure information is organised and readily available for staff.
5. Maintain relationships with a range of individuals through provision of business support to assist in information sharing and service delivery to staff.
6. Proof-read reports, documentation, correspondence, etc., making changes in line with established guidelines where appropriate.
7. Contribute to improvement of business procedures and processes.
8. Collect and perform basic analysis of data to contribute to quality business information management.
9. Provide guidance to junior colleagues in performing their duties.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

Completion of secondary school education. A post-secondary certificate related to Information Technology.

Experience:

You have:

A minimum of five (5) years of relevant experience in delivering IT administration services and general administration tasks.

Knowledge & Skills:

• Demonstrated familiarity with administration services in IT unit (Procurement of IT equipment and services through MPOs, ISPs yearly purchase orders establishment and follow up, workshops preparation and management etc.),
• Experience communicating with suppliers and coordinating customs clearance with Administration unit,
• Demonstrated knowledge of procurement processes and IT equipment lifecycle including support in GEMS registration.

Languages:

Fluency (level C in reading, writing and speaking) in French and intermediate level (level B) in English

Deadline for application: 19 June 2023

WFP Value Proposition

• Meaningful and impactful careers – Our day-to-day work makes a difference in the lives of the people we serve.
• Continuous learning and training – We provide learning tools for our staff to continually develop their careers.
• Multicultural and stimulating working environment – We encourage gender and cultural diversity to make our teams stronger.

PLEASE READ THIS BEFORE YOU APPLY

• All employment decisions are made based on organisational needs, job requirements, merit and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.
• No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Join Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.
• Female applicants and qualified applicants from developing countries are especially encouraged to apply. WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status.
• Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance
• WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
• WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination.
• All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

Special recommendation:

Before you apply, please confirm that both (i) your on-line profile and CV are accurate and up to date, (ii) your CV should include your employment history, academic qualifications, and language skills.

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