Accounts Receivable Officer

Job Purpose:

The Accounts Receivable Officer is responsible for the full-cycle Accounts Receivable process, including handling customers’ invoices, collection, and reporting. In addition, they will be handling B2B and B2C invoices and all aspects of Accounts Receivable.

Key Responsibilities:

1. Manage start to end accounts receivable cycle and system.
2. Ensure Accounts receivable invoices are processed and recognized in the ERP in a timely manner.
3. Prepare the weekly aging report and payment follow-up.
4. Monitor and escalate the bad debt to management to reach closure.
5. Strictly adhering to Alef AR policies and procedures.
6. Responsible for all sales billing and revenue recognition.
7. Ensure the accurate and timely processing of Record to Report (R2R) processes such as ( new customer account setup, documentation and compliances, raise invoices in ERP, payment allocation against invoices, chase up on outstanding and escalate to relevant stakeholders, manage weekly aging report and reporting )

Job Details:

• Ensure timely invoicing and collection of all customer accounts.
• Research, resolve, and communicate discrepancies of outstanding balances on customer accounts, including telephone, mail, or email correspondence.
• Manage Accounts Receivable central email and ensure timely responses.
• Escalate all past due collections to the Accounting Control Manager to ensure they are attended to.
• Work closely with internal departments for Customer registration and collection of documents needed for the onboarding process.
• Assist in the month-end process for all aspects of Accounts receivable, including accruals.
• Responsible for reconciling and presenting unearned revenue, accrued revenue, and revenue recognition.
• CRMs and ERP reconciliation to be performed monthly.
• Ensure revenue recognition is completed for all customers as per IFRS 15.
• Maintain all necessary documents including contracts, customer registrations, and others.
• Ensure all B2C invoices and payments are posted monthly with accurate coding.
• Obtain necessary approvals for a bad debt write-off.
• Assist in the year end process and liaise with the auditors for their requirements.
• Work closely with the Senior Accounting for monthly reporting and analysis.
• Assist the Senior Accountant in any ad-hoc tasks and requirements.
• Adhere to Alef Finance policies and procedures and ensure compliance.

Other Job Notes or Needs: This person will be reporting and working for Alef HQ in UAE but working from the Jordan office.

Education and Required Experience

• Educational degree(s): Bachelor’s in accounting – Core accounting subjects.
• Certification(s)/Licenses: ACCA, CIMA, CPA, CA, CMA is preferred
• Years of experience: minimum of 5 years experience
• Regional experience: UAE experience preferred.
• Industry experience: Education & Technology experience is preferred.
• Languages: English
• Technical competencies: MS Office is required, Salesforce required, Microsoft Dynamics 365 is preferred , Training.
• Behavioral competencies: Good Communication Skills and ability to multitask

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