وظائف في الاردنوظائف موقع كلمنينا
Assistant Customer Support
Responsibilities and Qualifications
- Handling all incoming customer queries and questions.
- Providing the appropriate service and information or referring clients to another department.
- Measuring customer satisfaction and working to targets.
- Referring problematic issues that they cannot solve to management.
- Resolving customer complaints and issuing claims as needed.
- Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information.
- Handling payment channels with clients.
- Handling social media
- Adhering to a company’s policies and procedures at all times when assisting customers.
- Work with internal departments to ensure the company meets clients’ expectations.
المهارات المطلوبة
- خدمة العملاء
- إدارة علاقات العملاء (CRM)
- الاتفاقات التعاقدية
- Communication Skills
تفاصيل الوظيفة
- الموقع عمان – الأردن
- القطاع
الأعمال إدارية وخدمة العملاء - نوع الوظيفة دوام كامل
- الدرجة العلمية بكالوريوس
- الخبرات 0 – 1
- الجنسية
غير محدد
