DAI – USAID PFMA Human Resources Assistant

SCOPE OF WORK

Public Financial Management and Administration Activity (PFMA)

Project Background:

The Jordan Public Financial Management and Administration Activity (PFMA) aims to work in partnership with USAID/Jordan and the Government of Jordan (GOJ) to improve Jordan’s revenue system and enhance their budget management process. PFMA will build the capacity of the Jordanian Ministry of Finance and other government institutions to modernize the revenue collection system, encourage compliance—including making it easier for taxpayers to comply with tax obligations—upgrade public procurement management, and improve budget planning, preparation, and execution. Key objectives include: 1) improving the revenue raising system; 2) streamlining the budget management process; 3) optimizing public expenditure management; and 4) implementing crosscutting Public Financial Management reforms such as interventions to address COVID-19. Through a combination of technical assistance, capacity building, and facilitation, tangible and measurable results are expected during the anticipated five-year duration of the activity.

Position Description:

The HR Assistant is a key member of the Operations team. He/She will play a pivotal role in coordinating the daily operations of human resources support. The individual ensures accurate and complete record-keeping and filing systems based on the project’s Field Operations Manual (FOM), USAID regulations, and contract requirements and limitations. He/She will work closely with the HR Manager.

Key Duties and Responsibilities:

• Assisting with day-to-day operations of the HR functions and duties.

• Compiling and updating employee records (hard and soft copies) in DAI’s Systems and resources by maintaining accurate and complete operational record-keeping and filing systems.

• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc)
• Deal with employee requests regarding human resources issues, rules, and regulations
• Assist with the recruitment process by identifying candidates, performing reference checks, scheduling interviews, and issuing employment contracts
• Works with technical teams to fill surge capacity technical needs, including recruitment of long-term and short-term technical experts in a timely fashion
• Update the human resources database with new rental information, divisions, holidays, and sick leaves.

• Support the orientation of all new staff in project record-keeping procedures.
• Coordinates with IT in requesting IT equipment, email addresses and Oracle IDs set-up of new staff to home office
• Coordinates submissions of performance management plans, and probationary and annual performance reviews of staff.
• Manages all personnel and HR records, both manual and electronic, in 201 files, TAMIS and SharePoint, ensuring all are reconciled per the system guidelines.
• Maintain policies and procedures in TAMIS as well as a hard copy binder of operations, policies, and procedures instructions to staff

Qualifications:

• Bachelor’s degree in business administration or any related field
• Ability to plan, organize, and prioritize competing demands.
• Exposure to labor law and employment equity regulations.
• Experience with USAID policies and regulations is preferred
• Demonstrated ability to work in dynamic environments and achieve development outcomes
• Excellent organizational skills with a willingness to take initiative and be proactive
• Strong English writing and speaking skills required
• Works well under pressure and meets tight deadlines

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