وظائف شاغرة لدى ارامكس بتخصصات المحاسبة مالية اقتصاد تسويق حقوق IT MIS BIS هندسة كمبيوتر وهندسة صناعية

21 مايو، 2023

0 2٬557 7 دقائق

وصف الوظيفة:

Invoicing Officer – AGSO

Location -Amman , ,Jordan (JO)

Job ID -5392

Job Description

Sending and following up with the entitled station on the pending shipments for Express, Domestic, and Freight.

Auditing the contracts proposed for the clients to assure the validity of them before applying them on the system.

Reflect (apply) the contract rates on Aramex system to enable it to calculate automatically.

Issuing the monthly/bi-weekly/weekly/daily invoices of all the clients on timely basis.

Matching the accounting software figures with billing systems figures.

Any other activities related to invoicing.

Job Requirements

Good communication skills

Excellent command of English

Good Microsoft office skills

Bachelors in Accounting, business, finance or any related field

Company Overview:

Since our founding in 1982 we have grown to become a world leader in comprehensive transport and delivery solutions for business and consumers. Headquartered in Dubai, at the heart of the world’s most dynamic commercial hub and on the site of historic trade routes linking east and west, commerce and transport are deeply embedded in Aramex’s DNA. We are dedicated to transforming the face of trade, expanding our operations rapidly to better connect businesses and consumers worldwide.

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Legal Counsel

Location -Amman , ,Jordan (JO)

Job ID -5470

Main role is to act as business partner to the management and stakeholders of the GCC (“Region”), delivering effective and practical legal advice, direction and documentation to the GCC Regional Legal Director and management in relation to contracts, customers or projects within the Region, in addition to providing leadership and expertise in legal matters to the Aramex subsidiaries to ensure compliance with the company’s wide legal governance.

Key Responsibilities

Support the GCC Regional Legal Director in acting as a business partner to management and stakeholders within the Region.
Litigation: own, manage and report to the Regional Legal Director and regional management all existing of litigation and/or threatened claims and all related elements including direction, risks, cost, mitigation strategy and lessons learned, etc.
Provide effective and timely legal advice on various matters related to business including commercial, operational, employment and financial matters.
Build and share knowledge within the Region.

Job Description

Manage the legal function in relation to all business activities within the Region under supervision of the GCC Regional Legal Director and in coordination and collaboration with the Regional CEO.
Raise legal and regulatory considerations at an early stage, and set realistic expectations for timelines and costs, while also providing practical solutions.
Plan, manage and address legal and compliance risk related to regional projects.
Assist business to prevent, navigate, and resolve complex legal issues.
Report to the GCC Regional Legal Director and Region’s stakeholders, on regular basis or as needed, any updates on applicable laws and regulations that could possibly have an impact on the business.
Provide transactional corporate legal support.
Advise, review and negotiate commercial contract matters, which includes input on risk assessment, alignment with the company’s policies.
Manage communication and negotiations with several Postal Authorities and other regulatory bodies and associations in the designated geography in relation to licensing and regulatory laws affecting core business of the company.
Manage and support continuous matters by way of research and analysis of relevant laws, argument development, evidence collection, and legal representation, and draft effective and practical legal opinions accordingly. Maintain up-to-date record of all litigation cases and generate regular status reports.
Provide legal and compliance assessment related to new products, services, or initiatives.
Effectively manage the relationship with external lawyers in the Region. This includes reporting to the GCC Regional Legal Director on all legal expenses in the Region, ensuring optimization and cost efficiency, and regularly negotiate and update retainer agreements with external lawyers as agreed and approved by the GCC Regional Legal Director.
Build relationships with internal stakeholders.

Qualifications

Education and Certification: must have a law degree from an accredited law school and must be licensed to practice law in the state or jurisdiction where they work. A master’s degree in law from the UK, the US, Canada, France or Australia is a plus.
Experience: minimum of 5 years’ PQE experience practicing law in a commercial or corporate setting, preferably with experience in the transportation and logistics industry or sector.
Legal Knowledge: in-depth knowledge of laws and regulations of the Region related to commercial transactions, including contract law, corporate law, intellectual property law, employment law, and other related areas.
Communication and Negotiation Skills: must have strong communication and negotiation skills to effectively advise clients, negotiate contracts, and resolve disputes. Excellent verbal and written communication skills in English and Arabic.
Analytical and Problem-Solving Skills: must possess strong analytical and problem-solving skills to identify legal issues, evaluate risks, and provide effective legal solutions to clients. Approachable, team player, detail and results orients
Business Acumen: good understanding of business and industry practices and should be able to provide legal advice that is aligned with the business objectives of internal and external stakeholders.
Attention to Detail: must have strong attention to detail to review and analyze legal documents, contracts, and other legal material.
Ethical Standards: must adhere to high ethical standards and uphold the confidentiality of company and client information.

Company Overview:

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Contact Center Executive

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Initiate telephone calls with the customers in order to gather initial information about location/address and preferred timing for shipment delivery.
Answer customers’ incoming calls to acquire locations for personalized shipments.
Manage customers’ expectation in the most professional customer-centric manner.
Provide tailored customer service and respond to the needs of each customer as service/deliveries are personalized per customer. Ensure Customers’ Satisfaction by providing the best customer centric experience them.
Make necessary arrangements/entries in the system in order to ensure shipment delivery at the specified time/date.
Ensure customer satisfaction as it is the Key metric for customer retention, competitive differentiation in service level, and as a result profitability level.

Provide personalized indirect customer service by responding to the needs of each customer
Log shipment collection requests.
Track customers’ shipments in order to answer customer’s inquiries for updates on products as Express, Domestic, Shop & Ship and personalized.
Handle and resolve customers’ complaints and root certain issues and inquiries which are not under the contact center scope of responsibility to the concerned departments/CMTs.
Provides products and service information to customers as needed.
Respond and follow-up customer calls to ensure customer satisfaction.
Facilitate the flow of information horizontally and vertically.
Book Import Express request.
Log potential sales lead and root them to the sales team.
Identify and escalate priority issues to the Team Leader to ensure customer queries are being handled.
Place pick-up and/or book collection for cash and account customers within the permissible agreed upon limit to ensure business orders taking.
Examine Customers’ feedback with the direction/guidance of the “Contact Center” Management, to further improve the whole company service level.
Achieve the Contact center Key Performance Indicators, in terms of quality and quantity. Satisfying the customers’ needs in a professional manner will reflect on the company service level and profitability.

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Compliance Officer I

Location -Amman , ,Jordan (JO)

Job ID -5481

Job Responsibilities

Ability to develop understanding of compliance matters.
Perform compliance tasks and Entry level roles with full supervision.
Perform daily tasks as required.
Support in information gathering.
Support in investigations’ documentation.
Support in policy research as needed.

Job Requirements

0-1 years of compliance experience.
Excellent written and oral communication skills.
Excellent command of English (spoken and written).
Good command of Microsoft office applications.
Bachelors degree in Business or any related field.

Company Overview:

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Digital Governance, Risk and Compliance Officer

Location -Amman , ,Jordan (JO)

Job ID -5243

Job Description

Work closely with stakeholders on:
- Designing and reviewing the design of Aramex IT Governance Framework as per COBIT2019 Framework Guidelines.
- Performing Enterprise Alignment Goals Cascade for Aramex as per COBIT2019 Framework Guidelines.
Work closely with Aramex processes’ owners on the implementation of the I&T Governance processes related to the area of their concern.
Coordination and follow-up on the implementation tasks of I&T Governance in Aramex.
Ensure that the governance and management processes in Aramex I&T Governance are operating at the required capability levels as per the provided guidelines.
Delivers Key Performance indicators to drive success to leadership; collect the governance and management objectives KPIs, analyze the KPIs deviations.
Report the governance and management KPIs.
Review, update and maintain the I&T governance and management processes documentation and the related policies and procedures.
Help define and maintain SLAs. Provide key metrics on SLA adherence across IT.
Responsible for creating and maintaining Key Performance Indicators for overall IT Performance
Monitor the IT SLAs to ensure the quality of service, compliance with enterprise standards, end-user satisfaction, and analyze identified issues to feed into improvement initiatives

Key skills and qualifications:

Bachelor’s degree in Information Technology or related field is required. Master is a plus
0-1 years of relevant role ( IT Audit, IT Governance, IT Risks,..etc)
Any Related certifications (COBIT,CGEIT, CRISC, CISA, or similar) preferred
Excellent verbal, written English skills
Effective influencing and relationship management skills
Ability to work with remote teams

Company Overview:

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21 مايو، 2023

0 2٬557 7 دقائق