Communications Officer NOA – Yaoundé
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WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.
WHO WE ARE?
The United Nations World Food Programme (WFP), a highly prestigious, reputable & world’s largest humanitarian organization, operating in more than 120 countries and territories, bringing life-saving assistance in emergencies, building pathways to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change and supporting sustainable and resilient livelihoods for a world with zero hunger.
At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.
To learn more about WFP, visit our website: https://www.wfp.org/ and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter.
ORGANIZATIONAL CONTEXT
WFP Cameroon is part of the Country Offices in the Regional Bureau for Central and West Africa (RBD) facing multiple humanitarian crises that simultaneously aggravate existing socio-economic vulnerabilities in the country. The fragile security situation in the Northern part of the Country, a protracted refugee operation in the East and crises in the Northwest and Southwest regions has left millions of people vulnerable to food insecurity. WFP provides a key emergency response component of the Humanitarian Response Plan through regular food and sustainable development assistance to part of the food insecure and vulnerable people in the country. With the launch of the second-generation strategic plan, it is imperative to obtain the optimum capacity of staff, partners and beneficiaries given the precarious humanitarian situation and importance of delivering efficient and quick support. This role further described below, will contribute to the World Food Programme's mission in Cameroon to Saving Lives, Changing Lives.
JOB PURPOSE
To implement the communications plan by supporting and delivering a range of communications activities, providing research and analysis, and prioritising effectively.
KEY ACCOUNTABILITIES (not all-inclusive)
1. Implement country specific communication work plans designed to maintain and enhance the visibility and reputation of WFP, as well as support fundraising activities, ensuring alignment with overall communications and WFP strategies.
2. Contribute to communications through good research, analysis of assigned area of work and timely preparation and distribution of information products to target audience(s).
3. Maintain a contact list of journalists and media outlets and support the flow of news/information about WFP’s work to the media, in order to support regular and appropriate communications.
4. Support the social media plan by developing social media content, and utilising platforms, networks and partners to enhance coverage and support of WFP’s activities.
5. Generate donor specific visibility content including, text, photos, videos and audio for use across a range of integrated online platforms, in order to support global and country fund-raising activities, ensuring consistency with corporate messages.
6. Monitor and analyse traditional and social media to inform the development and/or evaluation of communication activities and strategies.
7. Guide and supervise more junior staff, acting as a point of referral and supporting them with more complex analysis and queries.
8. Collate outreach data contribute to the preparation of accurate and timely reports, Support communications activities that enable informed decision making and ensures consistency of information presented to the media and other stakeholders.
9. Support capacity building of WFP staff on all aspects of communication, provides advice and guidance within area and level of expertise, in order to ensure that all activities meet desired standards of consistency, quality and impact. For example the design and review of training materials.
10. Liaise and interact with WFP staff and external counterparts to support aligned activities and a coherent approach to communications within WFP.
11. Follow standard emergency preparedness practices to support WFP to quickly respond and deploy food and needed resources to affected areas at the onset of a crisis.
STANDARD MINIMUM QUALIFICATIONS
Education:
- Advanced University degree in Journalism, International Relations, Public Relations, Communications or other relevant field, or First University degree with additional years of related work experience and/or trainings/courses
Experience:
- At least one (1) year or more of postgraduate professional experience in a relevant field of work, preferably in Communication with a background and interest in international humanitarian development.
Language:
- Fluency (level C) in English or French language (written and oral).
- Intermediate knowledge (level B) of a second official UN language: English/French. (Other WFP working language) would be an asset.
WFP LEADERSHIP FRAMEWORK
| Leads by Example with Integrity | Drives Results and Delivers on Commitments | Fosters Inclusive and Collaborative Teamwork | Applies Strategic Thinking | Builds and Maintains Sustainable Partnerships |
| Lives the WFP values and shows humanity and integrity by role modelling care for others | Delivers on commitments and adapts readily to change | Is inclusive and collaborative, and contributes to a culture of learning and personal growth | Demonstrates commitment to gather perspectives, analyse options and risks, and propose new ways of doing things | Builds and nurtures external partnerships and collaborates with partners to deliver common objectives |
FUNCTIONAL CAPABILITIES
| Capability Name | Description of the behaviour expected for the proficiency level |
| Media and Influencer Relationship Management | Demonstrates ability to build and sustain effective collaborative relationships with key media contacts and influencers in area of expertise to raise the profile of WFP, build relationships and further organisational aims. |
| Media and Communication Expertise | Facilitates open verbal or written communication with media and influencers as required (i.e. through preparation of tailored written or visual materials presentations, and official documentation) to convey tailored messages. Engages in mutually informative discussion with media and influencers. |
| Specialised Knowledge in Communications | Uses sound theoretical knowledge of communications concepts to generate or facilitate the generation of effective communication materials across various media. Applies this to define work plans aligned to identified areas of WFP’s communications strategy. |
| Sociopolitical Contextual Understanding | Demonstrates deep understanding of the multilateral/interagency environment and the dynamics in which WFP operates which influences approach to working, policy development and decision making. |
| Communication Strategy and Planning | Applies advanced understanding of WFP communications strategy and best practice to effectively develop strategies to engage with media and other significant external stakeholders within area of responsibility. Oversees implementation, providing recommendations for improvement. |
DESIRED EXPERIENCES FOR ENTRY INTO THE ROLE
• Has gained experience in utilising specialist communications techniques to enhance functional outputs
• Has provided direction and instruction to more junior staff members within area of expertise
COMPETENCIES
COMMUNICATIONS-Media & Influencer Relationship ManagementCOMMUNICATIONS-Media & Communication ExpertiseCOMMUNICATIONS-Specialised Knowledge in CommunicationsCOMMUNICATIONS-Sociopolitical Contextual UnderstandingCOMMUNICATIONS-Communications Strategy & Planning
TERMS AND CONDITIONS
- Contract Type : Fixed-Term – FT
- Unit : Communication
- Duty Station : Yaoundé, Cameroon
DEADLINE FOR APPLICATIONS
Application Deadline: Wednesday, 31st May 2023 (11:59 PM UTC+1)
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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment
WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.
