Call Agent

We are a garage door company based in Florida, USA, providing repair, maintenance, and installation services. We are looking for Call Center Agents to join our team from Jordan

This is a full-time, work-from-home position, requiring 8 hours of work per day, 5 days a week.

Requirements:

• Fluent in English (spoken and written)
• Must have a computer or laptop to work from
• Quiet background at home
• Excellent internet connection

Responsibilities:

• Answer inbound calls from customers in a professional and courteous manner.
• Provide information about our services and pricing.
• Schedule appointments for customers with our technicians
• Make outbound calls to follow up on customer inquiries and leads.
• Maintain accurate records of customer interactions and transactions.
• Achieve performance targets and goals set by the company.

Qualifications:

• Strong communication and interpersonal skills
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills
• Availability to work flexible hours including evenings and weekends.
• Experience in customer service or sales is preferred.

To apply, please send your CV in PDF format and a 2-minute Voice Recording in ( English ) introducing yourself and highlighting your relevant skills and experience to the email: [اضغط هنا لمشاهدة البريد اﻹلكتروني]

if these steps were not followed, your application will be terminated.

We look forward to hearing from you!

Note: Only shortlisted candidates will be contacted for further interviews.

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