Telemarketing officer

Job Overview
Essentials is one of the leading companies in our field in the area. We are hiring a talented Telemarketer officer to join our team. If you're excited to be part of a winning team, . is a great place to grow your career. You'll be glad you applied to Essentials.
Responsibilities for Telemarketer
Work with team members on the call floor to meet sales and performance goals.
Maintain detailed records of outgoing and ingoing calls as well as follow up information and outcomes.
Meet or exceed projected weekly and monthly sales goals.
Intercept and respond to customer complaints or concerns with services and seek to resolve the problem while adhering to company policy.
Accurately document the customer's personal information including phone number, address and other order information.
Ask relevant leading questions to understand the customer's needs and recommend the best service for their purposes.
Follow prepared sales script to provide accurate information about a products price, features and benefits.
Qualifications
1-3 years of previous experience in customer service or telemarketing preferred.
Able to accept constructive criticism and continually improve sales techniques.
Experience handling and processing payment information over the phone is advantageous
Ability to promote service using persuasive language and techniques.
Excellent in English is essential, bilingual is preferred.
Excellent communication and interpersonal skillsللتقدم على الوظيفة