Head of ShareTheMeal Operational and Strategic Planning

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles.

Selection of staff is made on a competitive basis, and we are committed to promoting diversity and gender balance.

Job Title: Head of ShareTheMeal Operational and Strategic Planning

Division: PPF – Private Partnerships and Fundraising Division

Duty Station: Berlin, or remote

Type of Contract: full-time short-term Regular Consultant

Level: 2

Duration: 11 months

Deadline for applications: 21.05.2023

ORGANIZATIONAL CONTEXT

The United Nations World Food Programme (WFP) is the 2020 Nobel Peace Prize Laureate. WFP is the world’s largest humanitarian organization, saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity for people recovering from conflict, disasters and the impact of climate change. Around 20,000 people work for the organization, most of them in remote areas, directly serving the hungry poor.

To reach a world with zero hunger, WFP is investing in and growing private sector fundraising and partnerships. ShareTheMeal is WFP’s fundraising and awareness-raising app. Free to download, the award-winning app is a pioneering way for people to join our efforts in creating a world with zero hunger.

ShareTheMeal currently has more than 1.3 million supporters worldwide, who have shared more than 160 million meals (US$ 100 million). WFP is pursuing an ambitious growth strategy for individual giving, and ShareTheMeal is a key driver for this strategy going forward. The team, located in Berlin and also remotely, is focused on increasing the funds raised to help get to zero hunger by further developing the app to include new and innovative features, increasing the engagement of existing users and growing the user base through marketing and communication initiatives. As the user base has grown, there is a significant opportunity to increase funds raised from existing users and deliver an exceptional experience to build a long-term relationship with each supporter.

PURPOSE OF THE ASSIGNMENT

The Head of ShareTheMeal Operational and Strategic Planning will be responsible for leading the development and implementation of the content and operations strategy at ShareTheMeal. Moreover, they will lead cross-functional initiatives, steer organizational planning efforts, and drive operational efficiencies through data-driven insights and recommendations.

ACCOUNTABILITIES / RESPONSIBILITIES

Under the general guidance and supervision of the Head of ShareTheMeal, the Head of ShareTheMeal Operational and Strategic planning will:

1. Provide Strategic advisory for ShareTheMeal including planning and forecasting
   • Develop quarterly and yearly strategic planning for ShareTheMeal, including forecasting of future growth and associated operations in close collaboration with the Head of ShareTheMeal, ShareTheMeal leads, and the division leadership
   • Offer continuous oversight and advice to drive forward strategic priorities ensuring timely implementation
   • Coordinate planning and prioritization of initiatives across teams to ensure a cohesive strategy
2. Drive the operations at ShareTheMeal incl. cross-functional project management, performance analysis, and change management
   • Oversee/manage the team responsible for developing and implementing SharetheMeal’s content and operational strategy including – but not limited – to determine when to launch campaigns and provide communications insight.
   • Lead cross-functional projects of high priority and strategic importance (e.g. high-value donor strategy, campaign strategy, data privacy, payments strategy)
   • Oversee all aspects of ShareTheMeal’s operations, identifying opportunities for growth and streamlining processes to optimize efficiency and effectiveness
   • Advise on and create collaborative working practices and processes with the Global Head of Supporter Engagement and Heads of Individual Giving and ShareTheMeal
   • Counsel and support on division-wide implementation of special projects and key initiatives including promoting synergies within IF and PPF
   • Develop and maintain SharetheMeal’s budget, identifying opportunities to optimize spending and ensuring all expenditures align with organizational goals and objectives
   • Advance the data maturity of the team in cooperation with the BI Hub and the ShareTheMeal teams
3. Support in stakeholder engagement, including facilitation and communication

• Communicate the success and impact of ShareTheMeal to priority audiences
• Chair and drive strategic meetings (e.g. performance reviews, OKRs)

DELIVERABLES AT THE END OF THE CONTRACT

• Efficient and effective implementation and reporting for operational priorities, incl. Business performance analysis and change management
• Quarterly and yearly strategic planning for ShareTheMeal, including forecasting, is completed
• Strategic priorities, incl. budget and financial activities are planned, tracked and reported in line with WFP standards
• Relations with other divisions are deepened for a mutual collaboration

QUALIFICATIONS AND EXPERIENCE REQUIRED

Education	University degree in Business, Economics or other relevant field
Work history	At least 6 years progressive experience working in project management / strategy / consulting / business development / change management or related roles. Experience leading cross-functional and strategic projects is required Experience working in the private sector and the UN system is desired
Technical expertise	Essential computer skills in Microsoft Office applications: proficiency in Word, PowerPoint and Excel Proven ability to conceptualize, plan, manage, develop and monitor processes Excellent understanding of global issues and an ability to translate an Organization’s mission
Soft skills	Very organized, with meticulous attention to detail, incl. excel modelling Structured problem-solving approach Superior ability to effectively lead cross-functional projects with internal and external stakeholders Strong ownership and leadership to help drive various topics at an organizational level Excellent, structured, and adaptable communication skills for diverse stakeholders starting with the most junior and up to the most senior levels Superior interpersonal and relationship management skills in a complex multi-national and multi-cultural environment Highly adaptable to change and comfortable dealing with ambiguity, stress and competing demands
Language(s)	Excellent command of spoken and written English Intermediate knowledge of another official UN language would be a plus (Arabic, Chinese, French, Russian, Spanish).

Terms and Conditions

Short-listed candidates can be subject to written assessment.

WFP offers a competitive compensation package which will be determined by role’s responsibilities and deliverables, please acknowledge the level of this consultancy offer and be aware that as per UN policy any negotiation based merely on personal cv is not allowed.

This consultancy assignment is renewable upon funding.

Visit the website for detailed information on working with WFP: http://www.wfp.org – Click on: “Our work” and “Countries” to learn more about our operations.

Qualified female applicants and qualified applicants from developing countries are especially encouraged to apply.

WFP is committed to diversity and inclusion within its workforce, and encourages all qualified candidates, irrespective of gender, nationality, religious and ethnic backgrounds, including persons living with disabilities, to apply to become a part of the Organisation. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the selection & recruitment process, and for work-related needs upon joining the Programme.

WFP has zero tolerance for discrimination and does not discriminate on the basis of HIV/AIDS status. WFP has zero tolerance for sexual exploitation and abuse, any kind of harassment, including sexual harassment, abuse of authority or discrimination. All selected candidates will, undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.

We greatly appreciate your interest in WFP and joining our mission to achieve Zero Hunger by 2030

Saving Lives, Changing Lives!

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