Multimedia Assistant, Service Contract – SC5 Regional Bureau for Eastern Africa (RBN)

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SAVING LIVES. CHANGING LIVES.

WHAT IMPACT WILL YOU HAVE WORKING WITH US?

The United Nations World Food Programme (WFP) seeks individuals of the highest integrity and professionalism who share our humanitarian principles.

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, color, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status, physical or mental disability.

WFP does not charge a fee for any of the stages throughout the recruitment & selection process.

ABOUT WFP

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

The WFP Regional Bureau for East Africa (RBN) is based in Nairobi and provides strategic direction, technical guidance, resource mobilization, and management support to WFP operations and activities in ten countries: Burundi, Djibouti, Eritrea, Ethiopia, Kenya, Rwanda, Somalia, Sudan, South Sudan, and Uganda.

BACKGROUND OF THE ASSIGNMENT

The United Nations World Food Programme is the world's largest humanitarian agency fighting hunger worldwide. The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need. The WFP Regional Bureau for Eastern Africa based in Nairobi, provides strategic direction, technical guidance, resource mobilization and management support to WFP operations in ten countries: Burundi, Djibouti, Eritrea, Ethiopia, Kenya, Rwanda, Somalia, South Sudan, Sudan, and Uganda.

JOB PURPOSE

The Knowledge Management (KM) workstream is looking to expand the options available to share the vast amounts of knowledge available to improve operational design, delivery, performance and thought leadership. The bureau also wants to intentionally improve the use of evidence, studies, evaluations, and knowledge to improve operational effectiveness and promote its thought leadership. The KM team is looking to hire a Multi-media specialist Assistant to design and produce podcasts and mini-clip videos to help promote key information and knowledge as well as be used as thought-leadership segments for external audiences.

KEY ACCOUNTABILITIES (not all-inclusive)

1. Ensure the process for creating multimedia content is well defined (revised), including guidance to clients on how to prepare their content.
2. Provide guidance to clients on the best multimedia product for the content/impact they want.
3. Plan, create and finalize multimedia products within the agreed upon timelines with the client.
4. Work with the graphic designer and Communications, Advocacy and Marketing (CAM) teams, when needed, to produce high quality products.
5. Manage client expectations and timelines for production and finalization of products.
6. Once completed, ensure the final product is sign-off by the client and saved correctly in the multimedia repository
7. Support the KM, Evaluation and CAM teams with related activities

DELIVERABLES AT THE END OF THE CONTRACT

1. Updated Standard Operating Procedures (SOP) for requesting multimedia services and supporting guidance for clients.
2. High quality podcasts and mini-clips produced and stored in the multimedia repository
3. Support the KM team with the integration of multimedia within the KM Strategy and RB unit workplans to effectively promote knowledge and learning within the region.

STANDARD MINIMUM QUALIFICATIONS

Education: University degree with course work in information science, Knowledge Management, Project Management, communication, international relations, development, government, or other related fields, or First University degree with additional 2 years of related work experience and/or training/courses. Degree or certification in graphic design, multimedia, radio and/or video production.

Experience:

• Experience in developing impactful scripts and storyboards to create impactful mini-clips.
• Experience in coordinating and recording podcasts and supporting speakers with preparations.
• Experience working in the international development/humanitarian sectors an advantage.
• Ability to work in a team and establish effective working relations with persons of different national and cultural backgrounds.
• High capacity for organization and coordination, as well as an ability to work with a high degree of independence in a team environment.
Language: Fluency (level C) in English language.

KNOWLEDGE AND SKILLS

• Strong graphic design, animation, media and audio/visual recording skills;
• Ability to produce high-quality visuals and graphically-based PowerPoint presentations;
• Strong organization and time management skills with an ability to plan ahead, anticipate requirements, problems and obstacles, and an ability to juggle competing priorities successfully, and to work to tight deadlines
• Excellent problem-solver, follow-through skills and sense of accountability and process ownership;
• Self-motivated and able to work with a high degree of autonomy;
• Fully committed and motivated to achieve the aims of the UN World Food Programme;
• Willing to work in and travel to different field locations and challenging operating environments.

WFP LEADERSHIP FRAMEWORK BEHAVIOURS

Leads by Example with Integrity

• Upholds WFP values, principles, and standards – Demonstrates and encourages others to uphold the WFP values, principles and standards
• Respects others and values diversity – Values diversity using respectful and inclusive language, and encourages others to do the same
• Stays focused and calm under pressure – Stays focused and calm when under pressure and encourages others to do the same
• Demonstrates humility and a willingness to learn – Shows humility and a willingness to learn and share knowledge, frequently seeking and acting on feedback, and taking up opportunities to develop

Drives Results and Delivers on Commitments

• Delivers results for maximum impact – Holds self and/or others accountable for the delivery of results
• Delegates appropriately – Delivers results against delegated tasks and seeks guidance and support where needed
• Adapts readily to change – Responds readily to change adjusting work as needed

Fosters Inclusive and Collaborative

• Is inclusive and collaborative – Promotes inclusive teamwork and psychological safety by sharing ideas and openly raising issues
• Gives timely and constructive feedback – Supports development for others by giving timely and constructive feedback
• Builds and shares new perspectives – Listens attentively to others to capture, learn, build and share new perspectives

Applies Strategic Thinking

• Communicates and fulfils WFP’s vision – Fulfils WFP’s vision and is able to explain how their objectives support the vision
• Embraces curiosity and new ways of doing things – Demonstrates curiosity, and proposes new ways of doing things when relevant
• Analyses and evaluates data – Gathers data and shares knowledge to inform team decision making
• Considers the impact of decisions – Implements decisions and asks questions to understand the impact for wider objectives

Builds and Maintains Sustainable Partnerships

• Builds partnerships
• Acts professionally with external partners
• Collaborates to deliver common objectives
• Works together with partners to deliver common goals

TERMS AND CONDITIONS

Type of contract: Service Contract (SC5)

Unit/Division: Project Cycle Management/WFP Regional Bureau for East Africa (RBN)

Duty Station(City, Country): Nairobi, Kenya

Duration of contract: 12 months

DEADLINE FOR APPLICATIONS

17th May 2023

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WFP has a zero-tolerance approach to conduct such as fraud, sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination. All selected candidates will be expected to adhere to WFP’s standards of conduct and will therefore undergo rigorous background verification internally or through third parties. Selected candidates will also be required to provide additional information as part of the verification exercise. Misrepresentation of information provided during the recruitment process may lead to disqualification or termination of employment

WFP will not request payment at any stage of the recruitment process including at the offer stage. Any requests for payment should be refused and reported to local law enforcement authorities for appropriate action.

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