Senior Sales Manager

Due to local labor law, applicants must hold work authorization for Jordan, namely a Jordanian ID
Four Seasons prides itself on the commitment to the Golden Rule philosophy, and strives to provide the best possible experience for both our guests and employees. Because of our employee-centric approach, Four Seasons has been listed in the FORTUNE Magazine “100 Best Companies to Work For” rankings every year since 1998.
The Role
Maintains all sales leads in accordance with established hotel procedures and standards. Adds
value in meeting the hotel’s needs by identifying and implementing sales strategies that support
the hotel’s strategic direction, maximize opportunities for all groups and FIT business through
careful research and targeted action plan. Develops professional relationships with clients to
support achieving the hotel’s goals outlined in the Sales & Marketing Plan and to best achieve a
long-term business success.
Key Tasks
Develops an effective relationship with all clients as well as hotel guests. Regularly coaches and develops daily activities within the department and keep an active sales call plan and visits to clients. To prospect and sell to accounts on behalf of the hotel in accordance with the objectives established in the marketing plan. Prospect and exploit new accounts & segments. To ensure that sales activities, top accounts and bookings are focused to yield maximum revenue per available room, customer retention, and efforts geared towards developing new business through alternative channels. Follows-up on all leads and maintain a good relationship with WSOs and other Four Seasons Hotels. Reviews market analysis and determines client needs, occupancy potential, rates desired, etc.
Product
Coordinate an effective sales call plan on accounts in assigned market areas and have a close follow-up promptly with appropriate action to support telephone and personal sales calls. Coordinate with other Department Heads to ensure quality of guest/group satisfaction. Contact customers in-house to promote good will and foster additional business, repeat bookings or referrals to other Four Seasons Hotels. Provide input on the local segment of the marketing plan and budget.
Profit
Negotiate with clients and achieve maximum revenue/profit potential while satisfying client needs. Prepare permanent files for all groups and FIT contacts. Assist the Director of Sales in the reporting and appraising of results against planned objectives; takes appropriate action to maximize sales and affect need periods.
What To Expect From Your Work Experience…You Will

• Be part of a cohesive team with a singular focus on creating the best guest experience
• Have the ability to demonstrate your unique personality and service style while achieving the brand standards that make us Four Seasons
• Be encouraged to demonstrate your professional passion
• Have career growth opportunities both within Four Seasons Amman and worldwide with our company
• Get to experience other Four Seasons Hotels and Resorts through the complimentary room nights program

Learn more about our property and what it is like to work at Four Seasons by visiting:
http://jobs.fourseasons.com
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