وظائف الأماراتوظائف بيت الامارات
Customer Service Executive
Customer Service Executive
الوصف الوظيفي
- Identify and assess customers’ needs to achieve satisfaction.
- Provide accurate, valid and complete information by using the right methods/tools.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Stay up-to-date with the organization's new regulations, products, and service launches through efficient communication with the management.
- Identify practical challenges in a project to rectify the issues for final delivery.
المهارات
- Proven customer support experience.
- Adept in using customer relationship management software to offer the best client services.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Commendable presentation skills to convey important points to the audience effectively.
- Ability to multi-task, prioritize, and manage time effectively.
- Fluent in operating the latest computer software and online tools.
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- الاستعانة بالمصادر الخارجية لخدمة العملاء
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- $500 – $1,000
- عدد الوظائف الشاغرة
- 2
المرشح المفضل
- عدد سنوات الخبرة
- الحد الأدنى: 2 الحد الأقصى: 3
