Employee Relations Specialist

Duties and Responsibilities

• Investigating incidence of violations or infractions of established HR policies and/or regulatory provisions, resolving or providing guidance to line supervisors on how to handle them, reporting to the appropriate party, recommending next steps, and preparing.
• Following up on reported employee-related issues relating to inappropriate/illegal behavior.
• Advising and guiding employees with respect to Human Resources policies, and related issues including conditions of service contractual provisions, etc.
• Conducting Exit Interviews with employees leaving the company's service as assigned.
• Coordinating and providing support to line managers in implementing the disciplinary process and related table of penalties.
• Providing support to the HR Manager in implementing Human Resources policies and procedures.
• Coordinating and participating in conducting the Country performance appraisal process.
• Coordinating and participating in HR monitoring processes in accordance with established guidelines and policies and reports accordingly.
• Providing ER periodic reports.

Skills and Experience

• Bachelor's degree in Human Resources, Psychology, or in relevant field
• Minimum of 3 years of experience working in HR-Employee Relations, preferably with Retail industries
• Strong understanding of Jordanian Labor law
• Excellent communication and collaboration skills
• Excellent organizational skills and attention to detail
• Good problem-solving ability

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