وظائف الأماراتوظائف بيت الامارات
Customer Service Representative
Customer Service Representative
الوصف الوظيفي
- Understand the demand of consumers to provide timely service and solutions.
- Provide accurate, valid and complete information by using the right methods/tools.
- Manage consumer queries and complaints in real-time by offering practical solutions, ensuring complete problem resolution.
- Compile in-depth data of each customer in a segregated database containing detailed info about each interaction.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Collaborate with the technical team to solve ongoing issues with a product or service.
المهارات
- Skilled professional with a decent understanding of solving customer problems to offer appropriate solutions.
- Knowledge of online tools and platforms that enhance customer experience by leveraging appropriate features.
- Good listening skills with fluent communication to address all concerns and doubts of the customers.
- Portraying impressive communication and interpersonal skills with good command of professional vocabulary.
- Ability to multi-task, prioritize, and manage time effectively.
- Proficient in operating the latest versions of appropriate Office Suite.
تفاصيل الوظيفة
- منطقة الوظيفة
- دبي, الإمارات العربية المتحدة
- قطاع الشركة
- السياحة والمتاحف والمرافق الثقافية
- طبيعة عمل الشركة
- غير محدد
- الدور الوظيفي
- خدمة العملاء ومركز الإتصال
- نوع التوظيف
- دوام كامل
- الراتب الشهري
- غير محدد
- عدد الوظائف الشاغرة
- غير محدد
المرشح المفضل
- الجنسية
- الهند
