Planning Executive

19 أبريل، 2023

0 0 2 دقائق

Planning Executive

الوصف الوظيفي

Planning Executive | Automotive | Global Aftersales | AFM

Overview of the role:

The role will be part of the Toyota & Lexus Aftersales Distributor Business Planning Department. The role will support annual budget, forecast analysis, Adhoc analysis, preparation of principal reports, Marketing campaign offers & results reports, Analysis of aftersales business performance for both service and parts; looking at market trends to identify opportunities in both B2C as well as in B2B to support strategic decision-making and Visits & Revenue maximization.

What you will do:

Interact with stakeholders, analyze trends & provide Weekly forecasts, mid-term and annual business plan with rationale to challenge current status, pushing volumes & profitability.
Produce periodical & Monthly Ad hoc KPI Reports, conduct internal review, discussions to identify areas of business improvements, opportunities, highlighting risk and opportunities, both in retail and in fleet operations.
Analyze various segments, prepare targets & coordinate with all stakeholders like Marketing, CRM Dept and Call Center to achieve daily VIN visit targets. Analyze & submit trend reports with all stakeholders to ensure sharp focus & actions for consistent performance.
Devise Marketing schemes & offers, introduction & performance tracking of Quarterly & annual Marketing Campaigns, Monitoring competitive Offers on social media, Smooth conduct of Aftersales processes on Website, WhatsApp & Online channels for smooth Customer Service.
Keep track of Principal related reports, ensure report preparation with quality & accuracy including timely submission.
To work closely with Technical, Warranty & Pricing department to create new model or modify existing Aftersales packages.
Coordination with IT for smooth & timely development of new or existing system enhancement.
Work with retention team to launch the retention products in the network (SMC, Extended Warranty etc)

المهارات

Required skills to be successful:

Ability to operate SAP system and experience of Microsoft tools
Lead projects and manage stakeholders.
Experienced in Business Planning within Automotive industry handling volume brands
Business analytical and Data management skills

About The Team:

The position will report to Aftersales Brand Lead and manage a team of 2.

What Equips You For The Role:

At least 3 years of experience in a similar job profile from an automotive industry
Degree or Diploma in Automobile or Mechanical Engineering
Ability to coordinate projects, manage stakeholders.