Housekeeping Manager
A leading Facilities Management company based in Jordan is currently looking for hiring a talented Housekeeping Manager, responsible for ensuring that the standards of cleanliness are met.
Main Assignment
· To deliver a consistent level of service across site soft services, within the Company’s standards, to the contract specification and agreed KPI performance, qualitative and financial targets.
· Comply with Company and statutory regulations relating to safe systems of work, health & safety, hygiene, and cleanliness.
· Maintaining client and customer retention and satisfaction
· Oversee day to day running of Site in respect of Cleaning, landscape & Contract Procurement.
Business Development
· Evaluate ideas for additional scope of work and additional opportunities for services and recommend to the client as appropriate
· Provide innovations and comparisons to market trends and forecast, advise clients accordingly.
· Continued improvement across all aspects of service through innovation and efficiencies
· Full delivery and execution of Contract Road Map.
Contract Management
• Understanding of the importance to managing a site and the services provided including the ability to calculate the rewards and penalties of meeting/not meeting KPIs.
• Ensure contract is being delivered in a cost-effective way for the client.
• Responsible for departmental budgets in line with company baseline parameters
• Proactively manage quality of service and introduce innovations in line with market trends and initiatives.
Qualifications
• An ideal candidate must hold a degree in hospitality or any related field with a minimum of 10 years of experience in a supervisory (5 years as a manager).
• Must possess strong communication skills in English both written and spoken.
Industry
- Facilities Services
Employment Type
Full-time
