Holiday Homes Manager

11 أبريل، 2023

0 1 دقيقة واحدة

الوصف الوظيفي

Responsibilities:

• Multi-platform listings: listing creation and advertising through multiple booking channels to offer the highest exposure available, including Airbnb and booking.com

• Calendar management: managing calendars on a day-to-day basis to avoid over-bookings and cancellation penalties

• Pricing strategies: setting competitive market rental rates and discounting rates as required to maximize rental occupancy

• Social media marketing: As required to increase bookings and revenue

• Guest screening + communications: responding to all reservation inquiries and requests, processing reservations, managing cancellations, handling any disputes, and dealing with customer complaints, and payment issues

• Check-in/Check-out: Managing guest's check-in and check-out

• Maintenance: regular inspection of the properties for damage or wear and acting as on-call throughout the guest's stay for any property issues. Arranging contractors for any property maintenance issues

• Housekeeping: Scheduling and managing cleaning and laundry services and restocking necessary household items

• Proven ability to comply with operational policies and procedures, and understanding of property management codes, rules, and regulations

• Self-starter who can take ownership of the portfolio and identify opportunities for innovation and improvements

• Strong interpersonal skills and detail-oriented

• Must be able to read, write, and speak fluent English

المهارات

A candidate with experience managing holiday homes is required, who can perform well in the role and contribute their knowledge, and expertise and wants to join