Project Assistant | WtPE
Project details
As part of GIZ’s Waste to Positive Energy program running since 2015, GIZ has collaborated with various municipalities to improve solid waste management practices and promote recycling. The project aims at strengthening the resilience of civil society and local institutions, while creating income generating opportunities for vulnerable Jordanians and Syrian refugees involved in labor intensive material recovery and processing activities. The project aims to a positive impact on the environment and health of municipal residents, while reducing social tension between Jordanians and Syrian refugees that are jointly engaged in all project activities. In order to support GIZ’s WtPE program with a strong accountability mechanism throughout 2020, ACTED proposes to implement the following activities in 8 municipalities across 4 governorates in Karak, Madaba, Irbid (Al Taybeh, West Irbid, Wasatiyyeh, Ramtha, Irbid) and Balqa (Deir Alla):
- Complaints mechanism, comprising a confidential phone line, spot checks, complaints boxes, FGD, Induction and follow up sessions.
The project will target 1,800 beneficiaries through the Complaints Response Mechanism ACTED will work with 8 municipalities and at least 5 community based organizations (CBOs) across the governorates. This project will require a high degree of coordination and external engagement by the project team in order to be implemented effectively, building good working relationships with all stakeholders.
Job Purpose
ACTED Project Assistant are the primary focal points for community team leaders within the municipalities of operation (see below) and ensure that the complaints mechanism are available in selected municipalities on a regular basis to promote accountability to GIZ Cash for Work (CfW) beneficiaries under the Waste to Positive Energy (WtPE) project.
General duties / responsibilities
· Provide regular and timely updates on progress and challenges to the PM/Officer
· Support the Project Officer to ensure that project records and documents, in particular documents that prove completion of activities (e.g. beneficiary lists, donation certificates, attendance sheets, etc.) are adequately prepared, compiled and filed according to ACTED procedures and donor specific procedures
· Participate in communication activities through the regular collection of pictures and stories related to project activities
· Operate following the “do no harm principles” in order to ensure project activities are safe for communities
· Collect and apply appropriate lessons learned and best practices to current projects, and ensure these lessons learnt are pro-actively shared with supervisor, the AMEU and other team members to apply them in future project development processes.
· Adhere to the project communication strategy with communities so that factual, objective and actionable information is provided to project stakeholders
· Help to ensure project stakeholders are empowered to participate throughout the project cycle, and report any challenges / issues to line manager
· Support the inclusion of the people with specific needs (PwSN) in the project wherever possible, in coordination with the PM and ACTED inclusion focal point
· Participate in regular project team meetings, in Amman and the governorates as required
· Identify and refer unmet beneficiary needs to other relevant actors, through ACTED referral mechanism, in coordination with PO and Accountability Officer
· Help to ensure that project stakeholders have a good image of ACTED, thus increasing the acceptance of ACTED’s presence and activities in the project implementation area
· Adhere to ACTED security procedures at all times.
Skills
· 1-2 years of relevant experience, preferably with national / international NGO
· College educated, preferably in a related field
· Contextual knowledge and understanding of the project areas
· Experience working with local authorities and CBOs
· Good report writing skills in Arabic and preferably English
· Excellent verbal and written communication skills, ability to engage external stakeholders
· Excellent skill in dialogue, advocacy and diplomacy is required for this position
· Familiar with Microsoft Office, especially Word, Excel and Outlook (MS Exchange)
· Ability to travel to project areas on a daily basis, from office base
