IT Technical Support professional

IT Technical Support professional

الوصف الوظيفي

We are seeking an experienced IT Technical Support professional to join our team in UAE. As an IT Technical Support, you will be responsible for providing technical assistance and support for our users, ensuring that all IT-related issues are resolved in a timely and effective manner.

Key Responsibilities:

• Responding to IT-related queries and issues from users
• Providing technical assistance and support to users, including hardware and software troubleshooting, installations, and upgrades
• Installing and configuring POS hardware, software, systems, networks, printers, and scanners
• Managing and monitoring the company's IT support system, including urgent calls.
• Maintaining accurate records of all IT-related issues and resolutions
• Collaborating with other IT team members to identify and implement process improvements
• Maintaining a high level of customer service and satisfaction

المهارات

Requirements:

• Proven experience as an IT Technical Support Professional
• Strong knowledge of POS hardware, software, and networking systems
• Excellent communication and problem-solving skills
• Ability to work independently and as part of a team
• Valid UAE driving license (it's a must)

تفاصيل الوظيفة

منطقة الوظيفة

دبي, الإمارات العربية المتحدة

قطاع الشركة

خدمات تكنولوجيا المعلومات

طبيعة عمل الشركة

غير محدد

الدور الوظيفي

تكنولوجيا المعلومات

نوع التوظيف

دوام كامل

الراتب الشهري

غير محدد

عدد الوظائف الشاغرة

1

المرشح المفضل

منطقة الإقامة

دبي,الإمارات العربية المتحدة

الجنس

ذكر

الجنسية

الفلبين; الهند

الشهادة

الثانوية العامة أو ما يعادلها

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