مطلوب موظف اداري للعمل لدى شركة اورانج للاتصالات في الاردن

وصف الوظيفة:

تعلن شركة اورانج للاتصالات في الاردن عن حاجتها الى :

Shop Sales & Services Manager

Key Accountabilities :

• Responsible for meeting monthly and annual sales targets in the assigned shop.
• Responsible to achieve the company’s KPI’s of NBS score by applying the appropriate process to ensure having unmatched customer experience.
• Monitor and report daily, weekly and monthly achievements against set targets.
• Responsible to coach each sales & services advisor on monthly basis in his/her shop, and build an development plan in order to achieve the quantitative and qualitative targets with alignment and coordination with sales academy.
• Manage and motivate staff to optimize and sustain sales performance, profitability and customer satisfaction.
• Deliver and insure his/her team awareness of needed knowledge and information about orange product, services, offers, updates, processes policies and procedures.
• Follow up on Team readiness, commitment, adherence, conduct and appearance.
• Liaise with all directions on issues related to the shop.
• Checkup, report and follow up on shop Readiness, shop environment, and layout according to orange policies and processes.
• Responsible to check and insure full compliance of customers contracts filling.
• Provide feedback on monthly basis for the devices demo lines and displays, Accessories line, flyers, and shop cleaning service provider following the agreed sales processes of each.
• Study and propose ways to improve shop and staff performance.
• Manage, forecast and prepare replenishment orders of products and merchandizing Responsible of cash and stock auditing.
• Monitor stock level and logistics inventory and coordinate with Warehouse and logistics department for issuing orders from the warehouse in accordance with company procedures and policies.
• Ensure compliance with established processes and procedures for sales and cash collection.
• Ensure relevant HR procedures are followed (appraisals, discipline, training, etc).

Education & Experience :

• Bachelor’s Degree in Business Administration, Telecommunication Engineering or Computer science.
• 5 -7 years’ experience in managing retail shops & managing people.

Location : Ma'an – Jordan

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